Published by Zoho Corporation on Oct 30, 2024

Report an issue with Zoho Writer.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Zoho Writer - Document Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zoho Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Zoho Writer - Document Editor image 1 contact Zoho Writer - Document Editor image 2

About Zoho Writer - Document Editor

1. Take stories off your world by exporting it as a Microsoft Word document, PDF, ODT, HTML, or TXT. - Access and edit your documents without an internet connection. - Forget clicking save, and forget backing up your documents.

2. Simple, slick word processing app to write your heart out, bring your friends in and talk it over using comments.

3. Writer is carefully designed to create a clean, blank paper-esque writing experience across your smartphone, tablet and computer. And it's free forever! - Join discussions, even when you're away from your desk.

4. Add images, tables, and more. - Open and edit your Microsoft Word documents.

5. Add your thoughts to documents, reply to friends' comments, or just appreciate them by clicking "like".

6. Work together in real-time, with instant sync across your devices. - Format your documents.

7. Sync docs across devices and access them wherever you go.

8. Your changes are saved as you make them.

Zoho Writer Customer Insights

1. The more advanced layout functions that I love in the Chrome version are nonexistent in the android app.Desktop version works great (even better than Google Docs), but the mobile version is really lacking.

2. I've also noticed some issues syncing, which is scary.a great start for an app- I'm able to view and edit the documents I added on my computer on mobile almost immediately, so great sync.

3. I'm trying to reformat an imported documents and can't do simple things like edit the table or insert new bullets! Those functions are fine in a new document but not in my pre-existing ones.

4. I wish they'd make mobile editing accessible through their websiteI have downloaded this app just now because I am looking for an alternative to Google Docs, and it seems like it will work just fine for what I need.

5. But unfortunately it has one huge flaw for me, it has very few fonts, I would like it to have a function to download cool and crazy fonts and fancy cursive fonts like on Google Docs, but more importantly it doesn't have Times New Roman or Arial, which are the fonts I generally always use.

6. one major caveat I've noticed, however, is that large documents(most notably 10,000 words and higher) lag significantly when editing, having at least ten seconds of buffer before what I type ends up on the document.

7. Idk why it having a hard time making tables it crashing it hard enough that I can't access my project.This app is absolute rubbish if you are hoping to edit anything on the go.

8. Zoho really needs to step up its mobile development, this isn't the only disappointing app.I'd been happily using the app almost since it first came out, but this latest update has completely ruined it.

9. Stability issues, can't indent paragraphs, and lots of desktop features missing, like tables with formula functions.

10. Edit: It would be helpful if it had an offline function too.I use Writer on my Chromebook and love it but the mobile app shows not have nearly the same functionality.

11. It lags pretty badly, and often it takes about 3 to 7 seconds for anything you've typed to show up, and often it sets the whole thing off into a death spiral once it finally responds.

Steps to Troubleshoot & Fix Zoho Writer Issues

1. Fix Zoho Writer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zoho Writer: Restarting the app will resolve most errors.
  2. Update the Zoho Writer App. Here is how:
    1. On Android goto PlayStore » Search for "Zoho Writer" » Open Zoho Writer - Document Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zoho Writer » click "UPDATE".
  3. Clear Zoho Writer - Document Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Zoho Writer servers.
    1. On Android, goto Settings » Apps » Select "Zoho Writer - Document Editor" » click Storage » click "Clear Cache".
  4. Check Zoho Writer app permissions. If any of these permissions required to use your device's features are disenabled, Zoho Writer might not work.
  5. Uninstall and reinstall Zoho Writer. If nothing else has worked, completely uninstall Zoho Writer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zoho Writer not working


2. Fix Zoho Writer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zoho Writer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zoho Writer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zoho Writer may not be able to connect to the Internet when running in the background.

Reported Issues