Published by Zix Dev

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Why should I report an Issue with EZ PING - Easy ping tool?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zix Dev to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EZ PING Customer Insights

1. fixed it so i can change my ratingI Hoping that next update.. Ping monitor launches at the top of the task bar or in notification so that i can easily determine my current pingit works like windows cmd line Ping.

2. If you enter the domain name it reports the IP and vice versa.Unusable at this point - ad opens up on startup and you cannot close it.Just works for first time for 8.8.8.8, then stops.

3. everytime I to change the ip to ping the application itself close.

4. Unable to use it so I Uninstalles it.

Steps to Troubleshoot & Fix EZ PING Issues

1. Fix EZ PING Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EZ PING: Restarting the app will resolve most errors.
  2. Update the EZ PING App. Here is how:
    1. On Android goto PlayStore » Search for "EZ PING" » Open EZ PING - Easy ping tool » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EZ PING » click "UPDATE".
  3. Clear EZ PING - Easy ping tool app cache: Clearing cached data will force your app to retrieve the latest data directly from EZ PING servers.
    1. On Android, goto Settings » Apps » Select "EZ PING - Easy ping tool" » click Storage » click "Clear Cache".
  4. Check EZ PING app permissions. If any of these permissions required to use your device's features are disenabled, EZ PING might not work.
  5. Uninstall and reinstall EZ PING. If nothing else has worked, completely uninstall EZ PING then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EZ PING not working


2. Fix EZ PING Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EZ PING be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EZ PING not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EZ PING may not be able to connect to the Internet when running in the background.

Reported Issues