Published by Net Optimizer on Aug 17, 2024

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Why should I report an Issue with Net Optimizer: Optimize Ping?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Net Optimizer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Net Optimizer Customer Insights

1. It is an app that I never have off on any of my android devices and I would LOVE TO HAVE for my laptop running microsoft! Thanks and GREAT JOB 👍 to the developers! I highly recommend this! Give it a try, even if you aren't having issues with your internet connection, it can only improve it.This ap is terrible and needs an update.

2. My signal is now almost always at 2 bars or higher, and everything loads in a snap — even with the hotspot on! I tried at least 20 other VPNs and similar apps and nothing even comes close!Works like a dream, except for one problem.

3. Also has very little ads popping upIt seems to do what it advertises, I use the free version and the ads aren't intrusive nor very long... definitely something to appreciate with free apps these days...almost worth a 5 ⭐ rating in itself.

4. Even with this, I would definitely recommend getting this, it'll be useful.Disappointed with the both the performance and the annoying full page ads that interrupt every action.

5. This app is constantly trying to sell upgrades and other apps and premium downloads.

6. My signal is constantly fluctuating from minute to minute, and it will slow down to a crawl if even one device is connected to my hotspot.

7. This is why I subscribed, my signal is weak and intermittent and i was trying to achieve improved consistency.

8. Seems like some apps won't run when it's on, and sometimes some web pages won't load when it's on, but that's probably not to any fualt of the developers.

9. I was watching offline Netflix downloads and it would keep minimizing my video to offer to optimize unnecessarily.

10. Ads...even with subscription, it shows ads for company's other apps...not cool.

11. (Even when Automatic is set in settings.) ORIGINAL REVIEW: Definitely works, and is stable.

Steps to Troubleshoot & Fix Net Optimizer Issues

1. Fix Net Optimizer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Net Optimizer: Restarting the app will resolve most errors.
  2. Update the Net Optimizer App. Here is how:
    1. On Android goto PlayStore » Search for "Net Optimizer" » Open Net Optimizer: Optimize Ping » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Net Optimizer » click "UPDATE".
  3. Clear Net Optimizer: Optimize Ping app cache: Clearing cached data will force your app to retrieve the latest data directly from Net Optimizer servers.
    1. On Android, goto Settings » Apps » Select "Net Optimizer: Optimize Ping" » click Storage » click "Clear Cache".
  4. Check Net Optimizer app permissions. If any of these permissions required to use your device's features are disenabled, Net Optimizer might not work.
  5. Uninstall and reinstall Net Optimizer. If nothing else has worked, completely uninstall Net Optimizer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Net Optimizer not working


2. Fix Net Optimizer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Net Optimizer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Net Optimizer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Net Optimizer may not be able to connect to the Internet when running in the background.

Reported Issues

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