Published by Zentertain

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Why should I report an Issue with Story Maker: Insta Story Editor, Collage, Creator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zentertain to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Story Maker Customer Insights

1. If you wanna shine on Instagram, I totally recommend this app!I really enjoy this app since it is so easy to use! I also love the chic design :) Also everything is free, unlike other apps!There are so many beautiful templates and backgrounds! I can easily create awesome ins stories with themI purchased the yearly plan and the app thinks that I have not yet when I have tried to purchase it again it says you've already bought it yet I cannot use it because it says I have not do not have anything to do with this app leave it alone warning you will not be happyReally useful if you want to personalize your ig stories, I like itBest free instagram template app ever! Very easy to use.Super beautiful video presentation.

2. Awsome experience 💖 You can use all the chic cool templates/backgrounds/stickers/fonts for completely free! This app is amazing.

3. Other apps all ask me to subscribe while Story Maker allows me to use it free.

4. I can easily make stylish stories in several minutes now!Totally FREE! This is exactly what I am looking for.

Steps to Troubleshoot & Fix Story Maker Issues

1. Fix Story Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Story Maker: Restarting the app will resolve most errors.
  2. Update the Story Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Story Maker" » Open Story Maker: Insta Story Editor, Collage, Creator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Maker » click "UPDATE".
  3. Clear Story Maker: Insta Story Editor, Collage, Creator app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Maker servers.
    1. On Android, goto Settings » Apps » Select "Story Maker: Insta Story Editor, Collage, Creator" » click Storage » click "Clear Cache".
  4. Check Story Maker app permissions. If any of these permissions required to use your device's features are disenabled, Story Maker might not work.
  5. Uninstall and reinstall Story Maker. If nothing else has worked, completely uninstall Story Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Story Maker not working


2. Fix Story Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Story Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Story Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Story Maker may not be able to connect to the Internet when running in the background.

Reported Issues