Contact Video Maker Customer Service

Why should I report an Issue with Video Maker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zentertain to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With fun animate video editor, you can instantly transform an everyday moment into a creative video with awesome visual effects. you can create cool videos with never before seen real-time effects.

2. The most fun video and music video maker used by millions of people.

3. You will be amazed how creative and fun the results are.

4. Let your creativity go wild, there is an effect for every occasion.

5. Make great videos, stand out and get featured. - Edit videos with creative effects and filters, such as slow motion, time lapse, and hyper speed. - Collaborate with friends and people from around the world with the unique duet function. - Share videos directly to Facebook, Instagram, and other social media networks.

1. Especially if you want something like tik tok and aren't age approved for it other than that, great music options and effects.Amazing app! No problems at all for me, I can make edits with this video and get more than 20 subscribers a day on youtube! No wonder why this has such good ratings! Great app! The only problem I have with it is most time crashing, but everything else Great!I think it's a good out but you should be able to pause the videos in like delete it because I messed up a lot and then I just have to reset it also when you save it to your phone and it becomes blurry and that kinda of the problem so I like it and everything but just wondering if you could fix that it wolnt even load for me👿Overall pretty good.

2. The songs are good but it won't let me search songs.Keeps saying "Network error" please help! I've used this app before and it's amazing! But This us stopping me from making any videos Please tell me how I can fix this! I'll rate 5 stars if you can tell me what to do! Thanks!I don't really like this app because when I take a screenshot of something it doesn't show it in the screen shots I take.

3. Completely useless, it asks to select every single image, the programmers didn't realize that a movie is often made out of thousands of images and "select all" (in a dir) button is MANDATORY.Strange that all similar apps have the very same "logic".Giving this two stars because the mirroring effect is fantastic.

4. This is extremely frustrating because I finally found an app that can mirror my videos with no trouble, and I can't even save the video?ITS SO FRICKN AMAZINGGG!! Me and my friend are cute cut editors, and we have been looking for an app that mirrors videos for quite a while now.

5. This app is definitely an app i would reccomend.I just opened it and it is only in portrait mode and limited to 30 seconds... And if I try editing existing landscape video, it adds empty space above and bellow it making it a portrait video again...why?! It's not what I hoped for.I absolutely love this app.

6. Then about a week ago, she found this, and not only does it mirror videos, it also has a bunch of other really cool effects as well.

7. The problem here is that no matter what, the finished video will not save to my phone.

8. Everything's good but it makes me write a review to unlock an edit.

9. I just think it can use more effects and like some cat filters and stuff like that.

1. Fix Video Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Maker: Restarting the app will resolve most errors.
2. Update the Video Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Video Maker" » Open Video Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Maker » click "UPDATE".
3. Clear Video Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Maker servers.
   1. On Android, goto Settings » Apps » Select "Video Maker" » click Storage » click "Clear Cache".
4. Check Video Maker app permissions. If any of these permissions required to use your device's features are disenabled, Video Maker might not work.
5. Uninstall and reinstall Video Maker. If nothing else has worked, completely uninstall Video Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Maker not working

2. Fix Video Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Maker may not be able to connect to the Internet when running in the background.