Contact Colorbox Customer Service

Why chat with our AI Colorbox Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Colorbox.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. PLEASE HELP!I can't seem to grasp the idiotic concept of only using brush mode for the first picture and needing to subscribe to use it more they NEED to change it back.This app is really cool I think you should download this app because you can color by numbers and even import your own pictures to color.It is a really nice game, but I think you should have less things unlocked.Anyway it is a great game.Great app! Yk if you just need to like pay for the pictures just keep on im porting ur own completely free👍🏼👍🏼😜😜😘Its sooo fun and colorful, but its really annoying when you hit the wrong color.

2. 😒I love this game because it can help little kids learn there colorsSo addicting I love it it has so much coloring for just 30 dollars 5 stars love itReally fun game to pas time when you're bored.

3. Nobody likes pay to playPLEASE HELP AS QUICKLY AS POSSIBLE! I TRIED THE 3 DAY TRIAL AND NOW IT CHARGED ME $9.99! I DON'T SEE ANY SETTINGS TO DISABLE AUTOMATIC RENEWAL.

4. Great game, great concept, but I hate how you have to pay for basically everything.

5. The brush feature should be free and there should be way more free paintings.

1. Fix Colorbox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Colorbox: Restarting the app will resolve most errors.
2. Update the Colorbox App. Here is how:
   1. On Android goto PlayStore » Search for "Colorbox" » Open Colorbox » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Colorbox » click "UPDATE".
3. Clear Colorbox app cache: Clearing cached data will force your app to retrieve the latest data directly from Colorbox servers.
   1. On Android, goto Settings » Apps » Select "Colorbox" » click Storage » click "Clear Cache".
4. Check Colorbox app permissions. If any of these permissions required to use your device's features are disenabled, Colorbox might not work.
5. Uninstall and reinstall Colorbox. If nothing else has worked, completely uninstall Colorbox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Colorbox not working

2. Fix Colorbox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Colorbox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Colorbox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Colorbox may not be able to connect to the Internet when running in the background.