Contact Storify Customer Service

Why should I report an Issue with Storify: Story Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gonga Dev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Story Maker is a free app that has lots of templates and features for you to create beautiful stories to share in the Instagram story, Snapchat story, Whatsapp status or Facebook story and etc ...

2. Export your stories in high resolution and sharing to other platforms like Instagram Story, Snapchat Story, WhatsApp Status, and Facebook Story.

3. Just download Story Maker and start creating stories. No strings attached.

4. Tell your story how you want to.

5. Set the mood of your story.

6. Find the collection that fits your style. +100 fonts with advanced text tools.

7. Each template is ready to use, just select any layout and edit with our range of easy to use tools.

8. There's nothing extra to pay to use the standard images or graphics as displayed. +300 templates.

9. We support photo and video media.

10. Use Story Maker toolkit, designer and editor to create story collages with styles, colorful borders, and custom font & text with photos and videos.

1. Also ,I can't seem to be able to zoom out on images, when I try, it just reverts back to original size .Update: I have updated it, the stories with pictures only save now, but stories that include videos do not get saved every time! Sometimes they save sometimes not... I basically have to click save button many times and reload the app in hope that it finally saves.....The templates are nice, but whoever made the app didn't take the time to use it, if you mess up, even just a little, everything gets deleted, if you change something on an image (that has already been saved to your phone) inside the app it eliminates said photo from your galleryGood app with full of options, but have a little bug, for example, when I saved my work and go back to edit again, the app didn't save new changes, it saved older version.

2. Please fix so I can give the rating it deserves!Whether you fancy a bland New Age quote illustrated by dolphins about money not being important as you recline on your hotel balcony taking pictures of your face on your top of the range Pixel, or you fancy something a little more thought provoking, Story Maker is intuitive to use and allows you to modify the many templates with your own images (the usual filters to make your photos look like they were taken on a cheap 1980s disposable camera are included) and text.

3. Few issues: -can't save drafts into my phone gallery -drafts saved in the app when reopened appear without the picture And last and most important point: -make the scaling and rotating of the photo possible directly on the template and NOT in separate windows and steps :( Too stressfull to rotate and scale without seeing the whole template.

4. Would those two issues be fixed, this could easily become the best stories app!The app is good...but the different text fonts doesn't seem to be working for me.

5. Excellent.It renders a very bad quality picture even when choosing "high quality" export setting, defeating the whole purpose of the app.

6. There are a lot of texts in the display...but when i add a certain text, let's say calligraphy, it just appears in normal default font, not in calligraphy.

7. Now when i load picture, it is showing video editing tools and not loading the picture.

8. Plus, there are a TON of disruptive ads.Great templates and text editing is amazing.

9. It's a good concept and I appreciate that the app accommodates video stories, as some others do not.

10. Also, the text writing option doesn't allow for autocorrect to work.

11. I like this app, but please fix the bugs.Decent app but would like to have more flexibility with the templates to position the images where I would like them.

1. Fix Storify Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Storify: Restarting the app will resolve most errors.
2. Update the Storify App. Here is how:
   1. On Android goto PlayStore » Search for "Storify" » Open Storify: Story Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Storify » click "UPDATE".
3. Clear Storify: Story Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Storify servers.
   1. On Android, goto Settings » Apps » Select "Storify: Story Editor" » click Storage » click "Clear Cache".
4. Check Storify app permissions. If any of these permissions required to use your device's features are disenabled, Storify might not work.
5. Uninstall and reinstall Storify. If nothing else has worked, completely uninstall Storify then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Storify not working

2. Fix Storify Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Storify be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Storify not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Storify may not be able to connect to the Internet when running in the background.