Published by Zentertain

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Photo Editor Pro?



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Why chat with our AI Photo Editor Pro Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Photo Editor Pro.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Although, about a year ago the ads disappeared, which was great, and it remained ad free up until like a month ago, and now it seems far more ad-ridden than before.. If a paid version with no ads were available, I would gladly pay, because aside from the ads, this is a fantastic editor.Garbage. Won't let you zoom and edit, basic features don't work right.

2. Don't install if your phone has a generic photo editor preinstalled, this won't do anything more than that and it'll waste your time if you're looking for something better.Extremely intrusive with advertising, and it seems to be getting worse.

3. Usually when you turn it on your device will say, and I quote, "Unfortunately, photo editor pro has stopped." Honestly, if you're looking for a good photo editing app, this ones no good.

4. That's also a simple pleasure that we are too often denied, no?Why is the confirm action button which looks like a check mark, miles away from the actions in the upper right corner where it is hard to reach? I can't delete images from within the app?? Annoying.

5. And if I open an image within the app but make no changes, why does it say it's applying changes and take just as long to go on as if I did have many changes to apply?? Makes me wait for no reason! 3 stars, it's just adequate .

6. Sorry, going to try some other app.Was a big fan, I have used this for years, but it's packed with useless background usage that consistently crashes without you ever even opening the app, I'll uninstall it after each use.

7. This app may have good features like whiten and blemish, but ever since the update there have been a lot of bugs and glitches.

8. I've been using this app for a few years now, and when I first started using it there were ads, but it wasn't too bad because you'd typically only get one quick ad after finishing an edit every once in a while.

9. Not to mention even finding the picture you're looking for in annoyingly tedious if it isn't the most recent image on your phone.

10. I also tried to sign back in to my Adobe account but that's not working either.Used to be great until they got greedy and decided to ruin the app with ad after ad.

11. But the fact of the matter is that it will run in the background for no reasonSure, there are ads...but I'm three versions in and it does what I need.

Steps to Troubleshoot & Fix Photo Editor Pro Issues

1. Fix Photo Editor Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Editor Pro: Restarting the app will resolve most errors.
  2. Update the Photo Editor Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Editor Pro" » Open Photo Editor Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Editor Pro » click "UPDATE".
  3. Clear Photo Editor Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Editor Pro servers.
    1. On Android, goto Settings » Apps » Select "Photo Editor Pro" » click Storage » click "Clear Cache".
  4. Check Photo Editor Pro app permissions. If any of these permissions required to use your device's features are disenabled, Photo Editor Pro might not work.
  5. Uninstall and reinstall Photo Editor Pro. If nothing else has worked, completely uninstall Photo Editor Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Editor Pro not working


2. Fix Photo Editor Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Editor Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Editor Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Editor Pro may not be able to connect to the Internet when running in the background.

Reported Issues

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