Published by 6pm.com on Nov 7, 2023

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Why should I report an Issue with 6PM - Shoes, Clothes & More?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 6pm.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About 6PM - Shoes, Clothes & More

1. Plus, get free shipping when you order two or more items or spend over $50! * Fashion Finds: Easily browse the latest fashion from 1000s of brand names. * Featured Deals: Never miss out on an amazing deal. * Quick Search: Convenient search and filter features help you find what you want fast. About 6pm. com: 6pm is your premium destination for discount fashion. 6pm is the off-price retail division of Zappos IP, Inc. 6pm offers hundreds of styles, brands and a huge variety of items for the whole family to choose from all up to 70% off MSRP.

2. Shop and browse the latest fashion trends and sales from wherever you are!

3. It’s never been easier to get fashion and deals in your pocket.

4. The 6pm. com App puts the top brands and deals you love in your pocket.

5. Score everything from shoes to clothing to handbags and more – all on sale.

6. Download the 6pm mobile app and give it a try!!

6PM Customer Insights

1. If i pick color, and size, it filters out what does not meet the criteria, but when I'm about to send an item to a shopping cart, I need to pick the size again.I used to love using the 6pm app.

2. Why change something that works? Great deals and great finds! I've discovered a lot of great brands here! You're my go-to for fashions, especially shoes!I have ordered many pairs of shoes from this app and have always gotten them right on time.

3. I'm hoping it's just a tech issue on your end....I wouldve given this a 5 but at this point I'm so frustrated that it's definitely effecting my opinion of this app as a whole.I absolutely love the items and prices, but navigating on your site is extremely frustrating.

4. (left leg bka high functioning amputee) Also I can then just focus on color and price, vs will this heel height be too high? or will there be too many height changes between different shoes? these are the things a prosthetic wearer worries about.

5. (they have cute shoes so bonus really) been using their site for over 3 years now.

6. The site always has issues- I always get error messages, I can't save items to "favorites", and today it wouldn't load a single item.

7. Uninstalled.Mediocre. You either have to constantly delete and reinstall the app for it to work right or just call support for certain things.

8. Took way too much time to find what I wanted and then wouldn't let me add items to my cart.

9. If I made a mistake while ordering customer service has always been nice and quickly fixed any mistakes.

10. What's maddening is the app WILL crash 100% of the time while scrolling through set filters.

11. This app needs a lot of work and should have never been released in its current state.

Steps to Troubleshoot & Fix 6PM Issues

1. Fix 6PM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 6PM: Restarting the app will resolve most errors.
  2. Update the 6PM App. Here is how:
    1. On Android goto PlayStore » Search for "6PM" » Open 6PM - Shoes, Clothes & More » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 6PM » click "UPDATE".
  3. Clear 6PM - Shoes, Clothes & More app cache: Clearing cached data will force your app to retrieve the latest data directly from 6PM servers.
    1. On Android, goto Settings » Apps » Select "6PM - Shoes, Clothes & More" » click Storage » click "Clear Cache".
  4. Check 6PM app permissions. If any of these permissions required to use your device's features are disenabled, 6PM might not work.
  5. Uninstall and reinstall 6PM. If nothing else has worked, completely uninstall 6PM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 6PM not working


2. Fix 6PM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 6PM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 6PM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 6PM may not be able to connect to the Internet when running in the background.

Reported Issues