Published by Breast Cancer Now - Becca on Oct 4, 2023

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Why should I report an Issue with Becca - Breast Cancer Support?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Breast Cancer Now - Becca to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Becca Customer Insights

1. You could lose the getting started button...Fantastic ap, full of great ideas, support and where to get help with everything you are going throughA brilliant nurse at the end phone who reassured me that i was normal and experiencing normal thought and emotions.

2. This app coordinates loads of information about breast cancer and gives daily ideas/ inspiration for living well with or after diagnosis.

3. It brings lots of bloggers together in one place and links into pages of other useful specialist websites.

4. There are still a few technical issues but that doesn't get in the way of its high quality content and friendly designNice focus with some interesting items.

5. Some links don't work or redirect to ad sites.

6. But it keeps closing before even being launched.

7. An amazing teamI just downloaded this app.

8. I like checking it everyday.

Steps to Troubleshoot & Fix Becca Issues

1. Fix Becca Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Becca: Restarting the app will resolve most errors.
  2. Update the Becca App. Here is how:
    1. On Android goto PlayStore » Search for "Becca" » Open Becca - Breast Cancer Support » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Becca » click "UPDATE".
  3. Clear Becca - Breast Cancer Support app cache: Clearing cached data will force your app to retrieve the latest data directly from Becca servers.
    1. On Android, goto Settings » Apps » Select "Becca - Breast Cancer Support" » click Storage » click "Clear Cache".
  4. Check Becca app permissions. If any of these permissions required to use your device's features are disenabled, Becca might not work.
  5. Uninstall and reinstall Becca. If nothing else has worked, completely uninstall Becca then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Becca not working


2. Fix Becca Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Becca be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Becca not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Becca may not be able to connect to the Internet when running in the background.

Reported Issues