Published by YMAA

Report an issue with Qigong Massage.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Qigong Massage: Self Massage?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of YMAA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Qigong Massage Customer Insights

1. Prefer a paid app than dl a free but unusable app.**Update 10/24/16: New app version is much smaller file size and now has streaming video!*** This Chinese massage is the root of Shiatsu and modern deep tissue.

2. Would gladly rate 5 stars if able to move to SD card.Wonderful starter info! Great explaination of what your massaging actions are doing with your energy.Besides the intro.

3. hi, I have downloaded this app but My in-app purchase didn’t come through.Very good app but content size is large.

4. Would like to buy your other apps but cannot due to large size.

5. Unable to move to SD card.

6. It works on the circulation within the muscles and fascia.

Steps to Troubleshoot & Fix Qigong Massage Issues

1. Fix Qigong Massage Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Qigong Massage: Restarting the app will resolve most errors.
  2. Update the Qigong Massage App. Here is how:
    1. On Android goto PlayStore » Search for "Qigong Massage" » Open Qigong Massage: Self Massage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Qigong Massage » click "UPDATE".
  3. Clear Qigong Massage: Self Massage app cache: Clearing cached data will force your app to retrieve the latest data directly from Qigong Massage servers.
    1. On Android, goto Settings » Apps » Select "Qigong Massage: Self Massage" » click Storage » click "Clear Cache".
  4. Check Qigong Massage app permissions. If any of these permissions required to use your device's features are disenabled, Qigong Massage might not work.
  5. Uninstall and reinstall Qigong Massage. If nothing else has worked, completely uninstall Qigong Massage then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Qigong Massage not working


2. Fix Qigong Massage Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Qigong Massage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Qigong Massage not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Qigong Massage may not be able to connect to the Internet when running in the background.

Reported Issues