Published by Xpress Bill Pay on Aug 2, 2024

Report an issue with Xpress Bill Pay.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Xpress Bill Pay?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xpress Bill Pay to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Xpress Bill Pay

1. We've partnered with your local city and other billing organizations to provide you with the simplest way to pay.

2. Use Xpress Bill Pay to pay your bills quickly and securely.

3. Getting started is as simple as selecting your billing organizations and looking up your account. - Pay with your credit / debit card or bank account.

Xpress Bill Pay Customer Insights

1. But I don't think it's the fault of the app, I think it's just my phone is to new, I tried it on my wife's phone the Note 8 and it works fine, and believe me the company did everything they could to try and fix the problem and as far as I no there still working on the Problem.They updated their app so it will works GREAT on my note 20 ultra.

2. Right now, it's one at a time.Update still not working on my Galaxy Note 20 ultra phone.

3. Hopefully losing customers will prompt you to fix your app.Doesn't work! I have the app on my ipad and works great.

4. Having to pay an extra fee just to make an electronic payment should not be the responsibility of the customer if you offer electronic payments the fee should come from your bottom line.

5. It also continues to state, "Oops, something went wrong." I have sent the "Error Details" to the developers--hope the team can fix the app soon.Update: my town is retiring Xpress.

6. Keeps saying I'm using an older version, even after uninstalling and reinstalling, and clearing the data and cache.

7. Seems others have been having similar issues for over 2 months.

8. I don't remember the last time I was able to actually open the app instead of having to use the website though.

9. Called their HelpDesk and their workaround is to uninstall app, then reinstall it every time I need to use it.

10. I can set up my bills for auto pay and not worry about if my monthly bills are paid on time.

11. I've complained to the company that issues my bills, and they stated they are looking at alternatives.

Steps to Troubleshoot & Fix Xpress Bill Pay Issues

1. Fix Xpress Bill Pay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Xpress Bill Pay: Restarting the app will resolve most errors.
  2. Update the Xpress Bill Pay App. Here is how:
    1. On Android goto PlayStore » Search for "Xpress Bill Pay" » Open Xpress Bill Pay » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xpress Bill Pay » click "UPDATE".
  3. Clear Xpress Bill Pay app cache: Clearing cached data will force your app to retrieve the latest data directly from Xpress Bill Pay servers.
    1. On Android, goto Settings » Apps » Select "Xpress Bill Pay" » click Storage » click "Clear Cache".
  4. Check Xpress Bill Pay app permissions. If any of these permissions required to use your device's features are disenabled, Xpress Bill Pay might not work.
  5. Uninstall and reinstall Xpress Bill Pay. If nothing else has worked, completely uninstall Xpress Bill Pay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Xpress Bill Pay not working


2. Fix Xpress Bill Pay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Xpress Bill Pay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Xpress Bill Pay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Xpress Bill Pay may not be able to connect to the Internet when running in the background.

Reported Issues