Contact Celayix Team Xpress Customer Service

Why should I report an Issue with Celayix Team Xpress?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Celayix Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Mobile or field team members can keep track of time spent on projects or customers right on their mobile device and deliver their tracked hours to supervisors in real time for accurate payroll and billing.

2. The Celayix Team Xpress App features a number of capabilities, including availability submission, self-scheduling, shift confirmation, clock-in/out, safety check, time-off requests, and more for your scheduling and time tracking needs.

3. Team members can clock-in/out of shifts, record meal breaks and perform safety checks directly from the app, avoiding a dedicated time capture device at every location.

4. The result is precise time capture and compliance record, all delivered to supervisors in real time, notifying them of late arrivals and missed shifts.

5. Team members can submit Time Off requests for supervisor review and approval with decisions communicated back through the app.

6. Team members can submit and communicate their availability to supervisors.

7. Team members can view and confirm their schedules, as well as receive and acknowledge any shift changes.

8. In cases of missed shifts, supervisors can also use the availability module to quickly find replacements without spending hours calling around.

9. This reduces the amount of time spent creating schedules.

10. Communicate in real time through in-app messaging, eliminating the need to use other methods such as email, text, or phone.

1. Well I knew that wasn't true because I was getting emails and text about available shifts!! It's very frustrating to say the least.This app is nothing but a joke! I just told my employer it has got to go because it not only monitors your location off the clock but now, I can't even add my own timesheets and submit them when I'm doing jobs for work that aren't previously scheduled since I go out to direct traffic and I'm given assignments daily instead of weekly.

2. I have to use this app for work and every once in a while I can't clock in for some reason, usually it's because of scheduling errors but this latest time it because the app only shows a blank screen and I have re installed it thinking oh it could be a glitch or something.

3. Now I can view available shifts, in real time, and schedule myself for the days and times that I wish to work.

4. No more emailing the manager requesting shifts that may or maynot have already been filled, then waitinfg a response.I logged in one day to schedule myself for some shifts and the app first only shows me two days and then it started telling me that no shifts were available.

5. The only other problem is i have it set to give an alarm an hour before my shift starts so I can get ready for work and it gives the alarm at the moment I try to clock in at work.

6. I love that I can view my past , present, and future work schedules as well as my time cards, but my fovorite thing about this app.

7. It happened after the latest updation.After the recent update, the app tells me that my location accuracy is "n/a", which stops me from being able to clock in while on site.

8. You have to open the app to check your schedule and in the same color as the rest of the text but small letters it will say if any changes where made.

9. Then it might work.This app cannot locate a person even if the employee is in work site.

10. Due to these issues I have dropped my rating from 4 to 2 stars.I use this app to check in and out of work.

11. Otherwise it's ok.This app is pretty good for scheduling, but a little frustrating for time keeping.

1. Fix Celayix Team Xpress Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Celayix Team Xpress: Restarting the app will resolve most errors.
2. Update the Celayix Team Xpress App. Here is how:
   1. On Android goto PlayStore » Search for "Celayix Team Xpress" » Open Celayix Team Xpress » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Celayix Team Xpress » click "UPDATE".
3. Clear Celayix Team Xpress app cache: Clearing cached data will force your app to retrieve the latest data directly from Celayix Team Xpress servers.
   1. On Android, goto Settings » Apps » Select "Celayix Team Xpress" » click Storage » click "Clear Cache".
4. Check Celayix Team Xpress app permissions. If any of these permissions required to use your device's features are disenabled, Celayix Team Xpress might not work.
5. Uninstall and reinstall Celayix Team Xpress. If nothing else has worked, completely uninstall Celayix Team Xpress then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Celayix Team Xpress not working

2. Fix Celayix Team Xpress Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Celayix Team Xpress be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Celayix Team Xpress not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Celayix Team Xpress may not be able to connect to the Internet when running in the background.