Published by XPO Logistics inc on Jul 31, 2024

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Why should I report an Issue with RXO Deliver?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of XPO Logistics inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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RXO Deliver Customer Insights

1. You would think that XPO being this top company would have the ability to make a better app.Do this DONT hit arrive when you get there go to where you can see the box where u can see items, serives, notes, photos, expectations.. on bottom hit the green Plus on bottom right corner and hit capture photos take couple of pictures and then go back and should see on photos how many pics you took them start hitting arrive.. when it tells u take a picture just take a picture of a blank paper or use ur finger to cover ur camera the picture u took on capture photos they will be able to see itAfter last update, app crushes every time I click on "Route details".

2. There should be an easier way to scan all times on to truck with one simple actionAbsolute garbage, the way everything is listed one item per line, keep getting kicked out, can't take photos 98% of the time, now after upgrade can not click route details without being kicked out of app.

3. Update: Confirming items is much better now that the camera didn't pop up for each item, which was my biggest complaint.Poor app for deliveries.

4. I would give it 0 stars but it works so it is what it is.I deliver for a company that delivers all kinds of Home Improvement items.

5. When confirming items it takes up more time than the delivery.

6. The company that I deliver for lists baseboard in linear feet.

7. That being said, if there is 500 feet on this app, the baseboard will literally be listed as quantity one 500 times.

8. I seen that for some drivers is an update that allows you to select no barcode but it all depends for what market you work for.

9. We pick up for home Depot , and when we pick up for more than one customer with multiple bar codes...it makes timing difficult because we have to enter each number one by one.

10. It should be available across all marketsAs a driver trying to save time .

11. It should only be listed once.The app has a lot of good new thing that you can do but if you don't have the scans bars is a bit difficult to operate.

Steps to Troubleshoot & Fix RXO Deliver Issues

1. Fix RXO Deliver Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RXO Deliver: Restarting the app will resolve most errors.
  2. Update the RXO Deliver App. Here is how:
    1. On Android goto PlayStore » Search for "RXO Deliver" » Open RXO Deliver » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RXO Deliver » click "UPDATE".
  3. Clear RXO Deliver app cache: Clearing cached data will force your app to retrieve the latest data directly from RXO Deliver servers.
    1. On Android, goto Settings » Apps » Select "RXO Deliver" » click Storage » click "Clear Cache".
  4. Check RXO Deliver app permissions. If any of these permissions required to use your device's features are disenabled, RXO Deliver might not work.
  5. Uninstall and reinstall RXO Deliver. If nothing else has worked, completely uninstall RXO Deliver then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RXO Deliver not working


2. Fix RXO Deliver Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RXO Deliver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RXO Deliver not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RXO Deliver may not be able to connect to the Internet when running in the background.

Reported Issues