Contact Deliveroo Rider Customer Service

Why should I report an Issue with Deliveroo Rider?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Deliveroo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Apply on our website, we’ll help you get set up, and you’ll be on the road delivering food to hungry customers in no time.

2. You’ll need the right to work in your chosen country along with a valid motorcycle or car licence and insurance (if you're not cycling), and we'll take care of the rest.

3. Find out how to apply to ride for Deliveroo from the app or on our website.

4. If you don’t want to be a rider and you’re looking to order food, you need the Deliveroo Food app.

1. I used to work in London But I recently moved to cardiff and that's when I had the issue of getting an order which would be 4 miles away from my location and it would take 25 minutes to get there and it would count as late.There is a problem with Waze, when you try to choose which app should you use to do the delivery it doesn't add the address and you need to add it manually which takes time and effort, please fix that.Google maps ok.

2. First of all, why is that an option? Without confirmation from the first email address, I am literally struggling to get in contact with anyone to help me with this, I am sending emails calling everywhere, they are not available or not posible, worst customer/rider support I've seen in my life...Good but bad.

3. Pay is poor the majority of the time, the minimum needs be at least £5.00 plus waiting time, or if a restaurant is closed, the restaurant should be charged so we the rider can get the minimum payment.

4. Pick up an order, press the button to use a 3rd party gps app like Waze or Google Maps, says you have arrived, but actually it's further down.

5. Runs fine on my Android device overall though.How bad can this app be???? I have been working with it for so long, and now, suddenly, someone has changed my email address on the account.

6. Overall, app it's ok, it's working well, no issues discovered yet.Hi I have been working with deliveroo for almost 4 years But recently they closed my account without any reasonable reason.

7. When you are too far from the pickup location they give you an order which I used to accept but then I wouldn't get enough time to complete my order.

8. Takes up to 30min for a delivery to be picked up and deliver just for £5 and bicycles and electric bicycle always get the shortest delivery same Payment.

9. On android phones is impossible to open other map services than Google map.

10. You need to go 100 yards or more down the road to click, arrived then go back to the restaurant.

11. Often, I am standing at the customer's doorstep and app showing I haven't arrived, so it won't let me inform the customer.

1. Fix Deliveroo Rider Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Deliveroo Rider: Restarting the app will resolve most errors.
2. Update the Deliveroo Rider App. Here is how:
   1. On Android goto PlayStore » Search for "Deliveroo Rider" » Open Deliveroo Rider » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deliveroo Rider » click "UPDATE".
3. Clear Deliveroo Rider app cache: Clearing cached data will force your app to retrieve the latest data directly from Deliveroo Rider servers.
   1. On Android, goto Settings » Apps » Select "Deliveroo Rider" » click Storage » click "Clear Cache".
4. Check Deliveroo Rider app permissions. If any of these permissions required to use your device's features are disenabled, Deliveroo Rider might not work.
5. Uninstall and reinstall Deliveroo Rider. If nothing else has worked, completely uninstall Deliveroo Rider then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Deliveroo Rider not working

2. Fix Deliveroo Rider Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Deliveroo Rider be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Deliveroo Rider not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Deliveroo Rider may not be able to connect to the Internet when running in the background.