Contact VR Media Player Customer Service

Why should I report an Issue with VR Media Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of poppolab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. - Supports 360° and 180° equirectangular cylindrical, standard lens, and fisheye lens photography and video. - 3D stereo side-by-side, over/under, and constricted media support. - Switch between spherical and perspective screens.

1. Still, I will give 4 stars because it lacks two simple things many other apps provide by default: inter-pupilar distance adjustment option (would make it work it literally any VR device vs.

2. Kudos for the developers, such an amazing job!Would be great if you can adjust the focal point on a split screen 3D video.

3. Here are a few recommendations, fix URL videos crashing the app; the 360 sphere is a little wonky, you could add a stretch design or something else; repair other views, like the fisheyes, where they have a lot of blank space; Not all VR videos appear, sometimes they are black.

4. Another feature would be to switch to next/previous photo in the folder using volume up/down, like in the 3DSteroid app, to quickly flick through a series of photos.

5. Right now you can zoon-in by using two fingers as usual, but if I'm using a VR box, I can only interact with the screen with a cursor (Think of it as one finger).

6. The one thing I would change is, upon using the "back" button to exit a video, do NOT exit the app.

7. smartphone in the market!!! Can't use it right now because Poco F1 screen ratio needs adjustment) and play speed control for movies.

8. I use it with mini vr goggles (veer goggle)that leave the screen exposed so one can touch the screen while viewing 3d.

9. Has pinch zoom and can play videos with a nice frame rate.

10. I think the world is pretty well accustomed to "back" taking you to the previous in-app screen; it's intuitive at this point.

11. Thank you for your attention.I haven't given it a thorough test yet, but I can confirm this app runs perfectly on my ancient Samsung Galaxy S3 which I was very surprised and happy with.

1. Fix VR Media Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VR Media Player: Restarting the app will resolve most errors.
2. Update the VR Media Player App. Here is how:
   1. On Android goto PlayStore » Search for "VR Media Player" » Open VR Media Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VR Media Player » click "UPDATE".
3. Clear VR Media Player app cache: Clearing cached data will force your app to retrieve the latest data directly from VR Media Player servers.
   1. On Android, goto Settings » Apps » Select "VR Media Player" » click Storage » click "Clear Cache".
4. Check VR Media Player app permissions. If any of these permissions required to use your device's features are disenabled, VR Media Player might not work.
5. Uninstall and reinstall VR Media Player. If nothing else has worked, completely uninstall VR Media Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VR Media Player not working

2. Fix VR Media Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VR Media Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VR Media Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VR Media Player may not be able to connect to the Internet when running in the background.