Published by Xiao Teng

Report an issue with FOLOVE REMOTE.
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FOLOVE REMOTE Customer Insights

1. Also should connect to both users toys effortlessly and stay connected, and be able to control either user's toy or both user's toys, until the user disconnects, Needs a blocked list(for all the spam and)and a follow and following list.Continuously disconnects when using.

2. I haven't had my husband use it yet so I cannot comment on how it works long distance wise, but it does work Bluetooth wise with your phone And toy.No remote control option once connected to a friend.

3. In the description it specifically says "remote control" It also disconnects often when using regularVery buggy but it does work long distance.

4. It doesn't connect with the device it is supposed to control.

5. Both people cannot leave the chat screen during use or it will disconnect.Quite nice experience, I really enjoyed the experience, to control it remotely , different countries, it was nice.

6. I can add a friend, but can't control their device, send images, send waves, send recorded audio.

7. It was one of your wireless toys and I turned it on, followed the instructions but the device didn't show up on the app when I tried to connect it.

8. Only problem, I give the permissions for microphone and others, I had to take them out because my cell phone was still in the calling mode even that I had closed the app.Fix this app so at least functions, app constantly looses connection, drops out, there's no notifications of any kind when someone messages you, like's you, friends you, replies to you.

9. Just over all disappointed.It doesn't even connect to the product even though it says it would.

10. And you can connect to a friends device.

11. The app works to control the device.

Steps to Troubleshoot & Fix FOLOVE REMOTE Issues

1. Fix FOLOVE REMOTE Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart FOLOVE REMOTE: Restarting the app will resolve most errors.
  2. Update the FOLOVE REMOTE App. Here is how:
    1. On Android goto PlayStore » Search for "FOLOVE REMOTE" » Open FOLOVE REMOTE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOLOVE REMOTE » click "UPDATE".
  3. Clear FOLOVE REMOTE app cache: Clearing cached data will force your app to retrieve the latest data directly from FOLOVE REMOTE servers.
    1. On Android, goto Settings » Apps » Select "FOLOVE REMOTE" » click Storage » click "Clear Cache".
  4. Check FOLOVE REMOTE app permissions. If any of these permissions required to use your device's features are disenabled, FOLOVE REMOTE might not work.
  5. Uninstall and reinstall FOLOVE REMOTE. If nothing else has worked, completely uninstall FOLOVE REMOTE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FOLOVE REMOTE not working

2. Fix FOLOVE REMOTE Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make FOLOVE REMOTE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FOLOVE REMOTE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FOLOVE REMOTE may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Have a account already apparently but do not recall the password or username as I do not recall making one. How can I get this info if I know the email I would have made the account with

    — by Kris 1 week ago

  • Reset password

    — by Rochelle Green 2 weeks ago

  • I need to reset my password

    — by Rochelle Green 2 weeks ago

  • I am having trouble with my account, I can not log in. My username is seanmac296. I cannot reset my password as I cannot log in to begin with

    — by Sean Macgibbon 2 weeks ago

  • Are you having trouble with your service cannot connect device

    — by Brian 2 weeks ago

  • Здравствуйте, забыли логин и пароль, не можем войти в приложение. Как поменять логин и пароль

    — by Наталья 2 weeks ago

  • I’m trying to register an account on the follow app but all I get when trying to register is “server error”

    — by Joe 3 weeks ago

  • When registering I already get the message that this has already been done. Not possible to open the app and login

    — by Daniel Baumans 3 weeks ago

  • I want my account deleted

    — by Tara 1 month ago

  • I am unable to login. There is no button on the app to reset anything.

    — by Heather 1 month ago

  • I cannot access my Apple Music through the app.

    — by Gabrielle Butler 1 month ago

  • I am trying to register so I can access with my phone and it keep saying registration failed check password is there any way to reset all that? Or clear it to where I can try to register again? I have yet to be able to access the account with my phone

    — by CHARLIE THOMAS iii 1 month ago

  • Why the fuck can’t I create a password

    — by Jesse 1 month ago

  • I can't use my device, it says it's already registered. How do I reset my user name and password?

    — by Anthony 1 month ago

  • Hello, I lost my password, and there is no way to reset it. What can I do?

    — by Oliver Fleidl 1 month ago

  • Здравствуйте, зарегестрировалась в приложении и при входе всё время пишет неверный пароль, из-за чего не могу войти в приложении, удалите пожалуйста учётную запись чтобы была возможность заного зарегестрироваться

    — by varya 1 month ago

  • Hey I forgot my username and password but there's no button to reset it

    — by Sasha Renee Haggman 1 month ago

  • I've tried to create an account and it says my device is already registered. How can I get my old login and password or delete my previous registration?

    — by thomas 1 month ago

  • Yep never let me log in just saying I already have a username and password if that's the case I forgot it and I need to be able to reset it it doesn't have the option on the app

    — by Ricardo Turnley 2 months ago

  • Forgot my password and username

    — by Ricardo Turnley 2 months ago

  • I have the app Folove. I registered and it says my password is incorrect.

    — by Itzel 3 months ago

  • Server error when I try to register on the app

    — by Jack Grogan 3 months ago

  • I am unable to use the app for a product I recently purchased. It keeps saying server error. I was really excited to use it but at getting disheartened not being able to use the app it was a big reason I got it. Is there a way to register in log into the account in order to use it.

    — by Tucker 3 months ago

  • I downloaded the app and when I try to create an account, I get a message say "account mush be numbers or lower case letters.

    — by Blair 3 months ago

  • It won't let me login said my device is already registered but I can't remember the password.... how do I reset it

    — by Jay 3 months ago

  • It won’t let me register my account

    — by Jacob gauvin 3 months ago

  • Keeps saying error when registering account

    — by Julieann Orlando 3 months ago

  • On the app I can't remember my password and I don't see where you can hit forget password so you can rest it.

    — by Amanda Houchins 3 months ago

  • I've tried to create an account and it says my device is already registered

    — by Dawn Weale 3 months ago

  • FOLOVE- I can't login, it says to check my password

    — by Ariel 4 months ago

  • Before that, I used the app. I'm launching it now, when logging in, it gives the error "login error check the account password". Login and password are correct and have not changed

    — by Eth 4 months ago

  • Says log in password failed. I cant even register

    — by Euphyy 4 months ago

  • app does not work. when i try to log in it crashes. tried to redownload and issue still occurs. please fix asap.

    — by Oliver 4 months ago

  • Unable to register, keeps giving a server error.

    — by Xyz 4 months ago

  • I keep trying to use my FOLOVE remote app and I try to log in and the app closes by itself. I have done all of the trouble shooting and it’s still not working

    — by Victoria 4 months ago

  • every time i try to open the app, it crashes and closes itself. i cant use my remote if the app wont even stay open when i push log in.

    — by Rebecca Smith 4 months ago

  • it kept crashing so i deleted and reinstalled. i forgot my password so i went to register and it keeps saying server error no matter what i put in for both username and password.

    — by Luna 4 months ago

  • It won't let me register

    — by Pheonix 4 months ago

  • Benim sayfam

    — by Mrt 4 months ago

  • Не могу подключиться пишет ошибка сервера (по началу всё было хорошо)

    — by Александр Кокорев 4 months ago

  • Folove app, can't log in, have tryed uninstall and reinstall, turning off the phone and it is not working

    — by Ragnhildur 4 months ago

  • pp keep saying server error when I try to register

    — by DARYL CLAYTON KING 4 months ago

  • Не могу зарегистрироваться

    — by Таня 4 months ago

  • I just got a new toy and cannot register it on the app. I keep getting a server issue. If I cannot register the product I will be sending it back.

    — by Danielle Frazier 4 months ago

  • how to reset ,it says i am registered but forgot passwords

    — by alan pennock 4 months ago

  • Reset password please

    — by Michelle Mary Lilley 4 months ago

  • I have no idea how to get it to sync up to music it only syncs to voice-mail for some reason.

    — by Courtney 4 months ago

  • I forgot my password to the app and I don't know how to retrieve it.

    — by Courtney 4 months ago

  • Ik zou graag mijn account (veertjebeertje) willen verwijderen, aangezien ik niks meer met dit account doe en ik ook niemand van de app kan verwijderen, wat ik wel heb geprobeerd. Ik hoop dat dit snel gedaan kan worden.

    — by Vera de Vries 4 months ago

  • i need to reset my password for folove remote

    — by Brylen Arabie 4 months ago

  • I’m not able to register an account. It gives me a server error prompt

    — by Linzea 4 months ago

  • Resent account info I can not remember passcode or account info

    — by bob 4 months ago

  • Bought product got app tried to register just keeps saying server error

    — by Michael Kirkland 4 months ago

  • Bought product got app tried to register just keeps saying server error

    — by Michael Kirkland 4 months ago

  • I just got the folove in the mail and I tried setting it up and it told me that I'm already registered and then I try signing in and it says wrong password

    — by Matthew 4 months ago

  • The app isn’t working. Every time I try to log in it stops working an just goes back to my Home Screen.

    — by Grace Turner 4 months ago

  • I just purchased this yesterday it was fine. But Today when I try logging in it says login fail. And check password

    — by C.C 4 months ago

  • It doesn’t allow me to register

    — by Zhamak Assari 4 months ago

  • I cannot register in the app. Please help me with this issue

    — by Zhamak Assari 4 months ago

  • I cannot register in the app. Please help me with this issue

    — by Zhamak Assari 4 months ago

  • It keeps saying server error when trying to register on the app

    — by Allen 4 months ago

  • App says it’s a server problem. Can you fix it?

    — by Greta 4 months ago

  • hi i got my product today and when i try and log in to the app it just crashes, have tried on multiple devices and even tried making a new account.

    — by Mollie 4 months ago

  • Hi, I'm trying to create an account at Folove app, but is says "Server Error", what should I do?

    — by Liliya Borovets 4 months ago

  • Trying to log in and it says "login failed, check account password", but you are only able to register once. How can I resolve this issue so that I may use the app?

    — by Allison Roland 4 months ago

  • FoLove app allows the connection but does not give me control for long distance connection.

    — by Chaz Oliveira 5 months ago

  • Can't turn folove off

    — by Richard C Ward 5 months ago

  • Ich kann mich nicht in App autorisiren. Schicken sie mir bitte per Email die zugangsdatten

    — by Valeriy Schwabauer 5 months ago

  • Ich kann mich nicht in App

    — by Valeriy Schwabauer 5 months ago

  • I just got my folove toy in the mail and tried to get everything set up but it won't let me register it because it says it has already been registered so I tried logging in but then it tells me wrong password or check account just would like to get it fixed or figured out so I can start using it

    — by Jushaunua Scott 5 months ago

  • Habe mein Pin vergessen

    — by Valeriy Schwabauer 5 months ago

  • Komme ins App nicht rein

    — by Valeriy Schwabauer 5 months ago

  • Не могу открыть приложение

    — by Valeriy Schwabauer 5 months ago

  • Не могу открыть приложение

    — by Valeriy Schwabauer 5 months ago

  • App will not let me register. It keeps saying server error.

    — by Maddy Rose 5 months ago

  • I forgot my login information. Also, a few days ago when I tried to use the app it wouldn't connect to the toy.

    — by Maddieson 5 months ago

  • The app won't work it keeps disconnecting and reconnecting I didn't pay money for the product for the app to not work

    — by Marcus Storie 5 months ago

  • I am not able to get passed the registration. I put my info in and it says check account password . I see this is a constant issue with others as well 😡

    — by Kevin Kitchell 5 months ago

  • I never registered before but when I want to use the app it show registered already and I cannot use

    — by Yfl 5 months ago

  • Can you please send me the log in information for my account

    — by Richard Shearer 6 months ago

  • I just purchased a Device when I went to register and do the password I can't seem to figure out the right password and username so I can't connect to Bluetooth with my device sorry I'm new to Tech

    — by Richard Shearer 6 months ago

  • I have tried everything I could I can not get passed the register part

    — by Niki Gessner 6 months ago

  • I have a problem with remote control, how can I control the dildo in real time? It goes on only with models, but not with on/off icon

    — by Giorgio 6 months ago

  • Can't login in

    — by Edward J Wilber 6 months ago

  • Its not letting me create an account, it keeps saying server error

    — by John vergara 6 months ago

  • I purchased the Bluetooth vibratory and I cannot connect to the app at all it says server error and for 40$ I expect help

    — by Joshua Collier 6 months ago

  • I cannot sign into app and need to reset password and there is nowhere on app to do so

    — by Monique Spaulding 6 months ago

  • My long distance boyfriend is sending a request how do I get it to control it! I don’t see his request

    — by shayona❤️📍 7 months ago

  • I forgot my password, I need a link to my email to reset it

    — by Gus Nod 7 months ago

  • I can't log in the app

    — by nes 7 months ago

  • I can’t remember my login info.

    — by Anthony Burchard 8 months ago

  • Just got the device in the mail, registered it with log in name of pixie and password as steinlohe. app wont let me in and says "login failed, please check account password". No option to reset or anything

    — by Pixie 8 months ago

  • I can’t remember my password. Need to change it.

    — by Jordyn Moore 8 months ago

  • Server error while trying to register

    — by Anthony 8 months ago

  • La app no me deja entrar ni hacer absolutamente nada

    — by Lucia 8 months ago

  • I cant register an account because the app says theres an issue. Server error.

    — by gamonise 8 months ago

  • I can’t register an account, it says server error every time I try

    — by Haden Gratton-Fisher 8 months ago

  • I can't connect to server

    — by darklight 9 months ago

  • FOLOVE app does allow me to register. Keep getting a server error

    — by gwhite5519 9 months ago

  • Can't log in

    — by Randy Caldwell 9 months ago

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