Published by Xiao Teng

Report an issue with FOLOVE REMOTE.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with FOLOVE REMOTE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xiao Teng to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact FOLOVE REMOTE image 1 contact FOLOVE REMOTE image 2

FOLOVE REMOTE Customer Insights

1. Also should connect to both users toys effortlessly and stay connected, and be able to control either user's toy or both user's toys, until the user disconnects, Needs a blocked list(for all the spam and)and a follow and following list.Continuously disconnects when using.

2. I haven't had my husband use it yet so I cannot comment on how it works long distance wise, but it does work Bluetooth wise with your phone And toy.No remote control option once connected to a friend.

3. In the description it specifically says "remote control" It also disconnects often when using regularVery buggy but it does work long distance.

4. It doesn't connect with the device it is supposed to control.

5. Both people cannot leave the chat screen during use or it will disconnect.Quite nice experience, I really enjoyed the experience, to control it remotely , different countries, it was nice.

6. I can add a friend, but can't control their device, send images, send waves, send recorded audio.

7. It was one of your wireless toys and I turned it on, followed the instructions but the device didn't show up on the app when I tried to connect it.

8. Only problem, I give the permissions for microphone and others, I had to take them out because my cell phone was still in the calling mode even that I had closed the app.Fix this app so at least functions, app constantly looses connection, drops out, there's no notifications of any kind when someone messages you, like's you, friends you, replies to you.

9. Just over all disappointed.It doesn't even connect to the product even though it says it would.

10. And you can connect to a friends device.

11. The app works to control the device.

Steps to Troubleshoot & Fix FOLOVE REMOTE Issues

1. Fix FOLOVE REMOTE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FOLOVE REMOTE: Restarting the app will resolve most errors.
  2. Update the FOLOVE REMOTE App. Here is how:
    1. On Android goto PlayStore » Search for "FOLOVE REMOTE" » Open FOLOVE REMOTE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOLOVE REMOTE » click "UPDATE".
  3. Clear FOLOVE REMOTE app cache: Clearing cached data will force your app to retrieve the latest data directly from FOLOVE REMOTE servers.
    1. On Android, goto Settings » Apps » Select "FOLOVE REMOTE" » click Storage » click "Clear Cache".
  4. Check FOLOVE REMOTE app permissions. If any of these permissions required to use your device's features are disenabled, FOLOVE REMOTE might not work.
  5. Uninstall and reinstall FOLOVE REMOTE. If nothing else has worked, completely uninstall FOLOVE REMOTE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FOLOVE REMOTE not working


2. Fix FOLOVE REMOTE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FOLOVE REMOTE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FOLOVE REMOTE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FOLOVE REMOTE may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi, I reset my password and used capital letters and an exclamation mark. It won’t let me log in now.
    Can you help please?

    — by Lisa 1 month ago

  • Can't log into app

    — by Megan 1 month ago

  • I bought Rush 5 and not able to create account as it says account already created

    — by Travis 2 months ago

  • I have forgotten my login and password.
    How can I retrieve that information?

    — by Fernando Conceição 3 months ago

  • Wachtwoord vergeten

    — by Martijn van den Borne 3 months ago

  • The app is not working on my phone nor my tablet. It keeps bring me back to home page

    — by jasmine 4 months ago

  • hi! i bought a folove but i am unable to creat account ,and i was asking if i can connect to a camming site like stripchat?

    — by sexy_gaels 4 months ago

  • Hello, my FOLOVE won’t show that I am online. I have connected it and paired it. My partner shows online but I am not showing online for her on her end.

    — by jakylah Lovett 4 months ago

  • The app is saying network is busy. I turned off my vpn, rest and reinstalled the app. Restarted my phone. Made a new account that won’t work because of network errors.

    — by Austin Quintrall 4 months ago

  • forgot username and password

    — by Dominic 4 months ago

  • Hello,

    I have a Samsung galaxy s21 ultra, I downloaded "folove video" to remote control the device of my girlfriend. Though we connected (we became friends), I cannot change my profile picture and cannot upload pictures. It drops a message in Chinese, I press the option to the right and the app transfers me to the app's information/settings. I see there that I cannot enable notifications.

    Is there a solution, maybe the fault is that I manually downloaded the app and didn't scan the device's qr code?

    Thank you in advance :)

    — by Byenis 5 months ago

  • Rear my password

    — by Luc Boisvert 5 months ago

  • When i try to log in, it says the network is busy and to try again later. If tried using data instead of wifi, deleting and redownloading the app and restarting my phone. What else can i do to get it to work?

    — by Sofia 6 months ago

  • I can't login to my account, it says my password is wrong but I can't change it

    — by Nicholas ONeil 6 months ago

  • Not ragiter my account

    — by Govinda khadse 6 months ago

  • Hi. I forgot my login details of the Folove app and there is not option to click "Forgot Password" or "Reset Password". Please help

    — by Moluna 6 months ago

  • Went to connect devise on app and it says system error. Need advice on whats going on. When i connect bluetooth. It shows on phone but also says needs app, which i have and wont connect.

    — by Billy E Linger 7 months ago

  • I do not remember my acount. How i do new acount

    — by Andrea 7 months ago

  • My wife and I don’t remember the login info and we have no where to push forgot anything please help

    — by Kevin Boismier 7 months ago

  • The login keeps on loading and eventually fails.

    — by Tom 7 months ago

  • Delet account as I can not log in

    — by Michael Jay Morris 7 months ago

  • It doesn't let me control other users toys

    — by Kevin Smith 7 months ago

  • I don't know my password because it took several times to even take one..and now I can't login or reset it at all. Please delete account if possible so I can create a new one!

    — by Courtney Haas 7 months ago

  • When I try to log in the screen keeps loading. then it indicates an error. how is this possible?

    — by Yoran 8 months ago

  • Don't remember my password

    — by Merav nissim 8 months ago

  • When i try to log in, it says the network is busy and to try again later. If tried using data instead of wifi, deleting and redownloading the app and restarting my phone. What else can i do to get it to work?

    — by Hailey 8 months ago

  • When i try to log in, it says the network is busy and to try again later. If tried using data instead of wifi, deleting and redownloading the app and restarting my phone. What else can i do to get it to work?

    — by Hailey 8 months ago

  • Hi my partner has control if the device but he doesn't have the button to show the options of controlling it was working fine until yoday now he can request for control but not contol the device

    — by Sharel 8 months ago

  • Reset password

    — by Matt Gerlach 8 months ago

  • Hey, so I can connect to my partners device but she isn't receiving the patterns I send her, messages etc. I go to the screen that let's me control vibrations but then it disconnects. Is there something simple I'm missing? Pls help when you can

    — by Cole 8 months ago

  • Can not register. App says I'm already registered but I have not done so

    — by Dana 8 months ago

  • Registration fehlgeschlagen

    — by Werner 8 months ago

  • Can you send someway to download the app. The app I keep downloading has no icons.

    — by Louis Tremoulis 8 months ago

  • Have a account already apparently but do not recall the password or username as I do not recall making one. How can I get this info if I know the email I would have made the account with

    — by Kris 8 months ago

  • Reset password

    — by Rochelle Green 9 months ago

  • I need to reset my password

    — by Rochelle Green 9 months ago

  • I am having trouble with my account, I can not log in. My username is seanmac296. I cannot reset my password as I cannot log in to begin with

    — by Sean Macgibbon 9 months ago

  • Are you having trouble with your service cannot connect device

    — by Brian 9 months ago

  • Здравствуйте, забыли логин и пароль, не можем войти в приложение. Как поменять логин и пароль

    — by Наталья 9 months ago

  • I’m trying to register an account on the follow app but all I get when trying to register is “server error”

    — by Joe 9 months ago

  • When registering I already get the message that this has already been done. Not possible to open the app and login

    — by Daniel Baumans 9 months ago

  • I want my account deleted

    — by Tara 9 months ago

  • I am unable to login. There is no button on the app to reset anything.

    — by Heather 9 months ago

  • I cannot access my Apple Music through the app.

    — by Gabrielle Butler 9 months ago

  • I am trying to register so I can access with my phone and it keep saying registration failed check password is there any way to reset all that? Or clear it to where I can try to register again? I have yet to be able to access the account with my phone

    — by CHARLIE THOMAS iii 10 months ago

  • Why the fuck can’t I create a password

    — by Jesse 10 months ago

  • I can't use my device, it says it's already registered. How do I reset my user name and password?

    — by Anthony 10 months ago

  • Hello, I lost my password, and there is no way to reset it. What can I do?

    — by Oliver Fleidl 10 months ago

  • Здравствуйте, зарегестрировалась в приложении и при входе всё время пишет неверный пароль, из-за чего не могу войти в приложении, удалите пожалуйста учётную запись чтобы была возможность заного зарегестрироваться

    — by varya 10 months ago

  • Hey I forgot my username and password but there's no button to reset it

    — by Sasha Renee Haggman 10 months ago

  • I've tried to create an account and it says my device is already registered. How can I get my old login and password or delete my previous registration?

    — by thomas 10 months ago

  • Yep never let me log in just saying I already have a username and password if that's the case I forgot it and I need to be able to reset it it doesn't have the option on the app

    — by Ricardo Turnley 10 months ago

  • Forgot my password and username

    — by Ricardo Turnley 10 months ago

  • I have the app Folove. I registered and it says my password is incorrect.

    — by Itzel 11 months ago

  • Server error when I try to register on the app

    — by Jack Grogan 11 months ago

  • I am unable to use the app for a product I recently purchased. It keeps saying server error. I was really excited to use it but at getting disheartened not being able to use the app it was a big reason I got it. Is there a way to register in log into the account in order to use it.

    — by Tucker 11 months ago

  • I downloaded the app and when I try to create an account, I get a message say "account mush be numbers or lower case letters.

    — by Blair 1 year ago

  • It won't let me login said my device is already registered but I can't remember the password.... how do I reset it

    — by Jay 1 year ago

  • It won’t let me register my account

    — by Jacob gauvin 1 year ago

  • Keeps saying error when registering account

    — by Julieann Orlando 1 year ago

  • On the app I can't remember my password and I don't see where you can hit forget password so you can rest it.

    — by Amanda Houchins 1 year ago

  • I've tried to create an account and it says my device is already registered

    — by Dawn Weale 1 year ago

  • FOLOVE- I can't login, it says to check my password

    — by Ariel 1 year ago

  • Before that, I used the app. I'm launching it now, when logging in, it gives the error "login error check the account password". Login and password are correct and have not changed

    — by Eth 1 year ago

  • Says log in password failed. I cant even register

    — by Euphyy 1 year ago

  • app does not work. when i try to log in it crashes. tried to redownload and issue still occurs. please fix asap.

    — by Oliver 1 year ago

  • Unable to register, keeps giving a server error.

    — by Xyz 1 year ago

  • I keep trying to use my FOLOVE remote app and I try to log in and the app closes by itself. I have done all of the trouble shooting and it’s still not working

    — by Victoria 1 year ago

  • every time i try to open the app, it crashes and closes itself. i cant use my remote if the app wont even stay open when i push log in.

    — by Rebecca Smith 1 year ago

  • it kept crashing so i deleted and reinstalled. i forgot my password so i went to register and it keeps saying server error no matter what i put in for both username and password.

    — by Luna 1 year ago

  • It won't let me register

    — by Pheonix 1 year ago

  • Benim sayfam

    — by Mrt 1 year ago

  • Не могу подключиться пишет ошибка сервера (по началу всё было хорошо)

    — by Александр Кокорев 1 year ago

  • Folove app, can't log in, have tryed uninstall and reinstall, turning off the phone and it is not working

    — by Ragnhildur 1 year ago

  • pp keep saying server error when I try to register

    — by DARYL CLAYTON KING 1 year ago

  • Не могу зарегистрироваться

    — by Таня 1 year ago

  • I just got a new toy and cannot register it on the app. I keep getting a server issue. If I cannot register the product I will be sending it back.

    — by Danielle Frazier 1 year ago

  • how to reset ,it says i am registered but forgot passwords

    — by alan pennock 1 year ago

  • Reset password please

    — by Michelle Mary Lilley 1 year ago

  • I have no idea how to get it to sync up to music it only syncs to voice-mail for some reason.

    — by Courtney 1 year ago

  • I forgot my password to the app and I don't know how to retrieve it.

    — by Courtney 1 year ago

  • Ik zou graag mijn account (veertjebeertje) willen verwijderen, aangezien ik niks meer met dit account doe en ik ook niemand van de app kan verwijderen, wat ik wel heb geprobeerd. Ik hoop dat dit snel gedaan kan worden.

    — by Vera de Vries 1 year ago

  • i need to reset my password for folove remote

    — by Brylen Arabie 1 year ago

  • I’m not able to register an account. It gives me a server error prompt

    — by Linzea 1 year ago

  • Resent account info I can not remember passcode or account info

    — by bob 1 year ago

  • Bought product got app tried to register just keeps saying server error

    — by Michael Kirkland 1 year ago

  • Bought product got app tried to register just keeps saying server error

    — by Michael Kirkland 1 year ago

  • I just got the folove in the mail and I tried setting it up and it told me that I'm already registered and then I try signing in and it says wrong password

    — by Matthew 1 year ago

  • The app isn’t working. Every time I try to log in it stops working an just goes back to my Home Screen.

    — by Grace Turner 1 year ago

  • I just purchased this yesterday it was fine. But Today when I try logging in it says login fail. And check password

    — by C.C 1 year ago

  • It doesn’t allow me to register

    — by Zhamak Assari 1 year ago

  • I cannot register in the app. Please help me with this issue

    — by Zhamak Assari 1 year ago

  • I cannot register in the app. Please help me with this issue

    — by Zhamak Assari 1 year ago

  • It keeps saying server error when trying to register on the app

    — by Allen 1 year ago

  • App says it’s a server problem. Can you fix it?

    — by Greta 1 year ago

  • hi i got my product today and when i try and log in to the app it just crashes, have tried on multiple devices and even tried making a new account.

    — by Mollie 1 year ago

  • Hi, I'm trying to create an account at Folove app, but is says "Server Error", what should I do?

    — by Liliya Borovets 1 year ago

  • Trying to log in and it says "login failed, check account password", but you are only able to register once. How can I resolve this issue so that I may use the app?

    — by Allison Roland 1 year ago

  • FoLove app allows the connection but does not give me control for long distance connection.

    — by Chaz Oliveira 1 year ago

  • Can't turn folove off

    — by Richard C Ward 1 year ago

More from the developer