Contact WooCommerce Customer Service

Why should I report an Issue with WooCommerce?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Automattic, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Add products, create orders, take quick payments, and keep an eye on new sales and key stats in real time. Get started in seconds!

2. Start a new order - or find an existing one that’s pending payment - and collect payment using the card reader or a digital wallet, such as Google Pay.

3. Collect physical payments using WooCommerce In-Person Payments and a card reader.

4. Keep tabs on your overall revenue, order count, and visitor data by week, month, and year. Knowledge = power.

5. Choose items from your catalog, add shipping, and then fill in customer details to quickly create an order that syncs with your inventory.

6. With our WooCommerce Wear OS App, you can effortlessly view today's store data and track your orders right from your wrist.

7. Create, group, and publish products directly from your Android phone or tablet.

8. Keep yourself in the loop by enabling real-time alerts – and listen for that addictive “cha-ching” sound that comes with each new sale!

9. Capture your creativity the moment it strikes – turn your ideas into products immediately, or save them as drafts for later.

10. WooCommerce is the world’s most customizable open-source eCommerce platform.

11. Manage your business on the go with the WooCommerce Mobile App.

1. Apart from that I've found the app useful and not had issues with it.So far so good, however am not receiving order notifications so having to check the app to make sure nothing is missed.

2. Also, it does not work correctly with translated items! In addition, you may find differences between the web version and the app version , like coupon expiration date calculation!I was locked out of my account.

3. Buggy mess, and frustrating to use.Update: Getting better! Now I get notifications for orders from all of my connected stores.

4. Please can this be fixed.Saves me having to log into my email to view sales so I never miss a sale and ship out in good time.

5. Unfortunately for the past week, I haven't been able to see my store stats or orders on PC or within the app.

6. Furthermore (and most importantly), it seems you can only receive notifications for the currently selected store.

7. Give an alternative means of syncing and allow us to edit at least the basics of a product on the go.Worked very well for most of this year, five star well actually.

8. Having to redo type the search words over again, after you review an order is quite disappointing.Completely unable to add products through this app.

9. This app has been long overdue, but is poor in execution when you need to install a plugin that tends to bog down your site and that most don't need.

10. It would be fantastic if I could get notifications for all the stores I've linked to the app.This has promise, but get rid of the need for Jetpack.

11. Is there something in the app I can change to get these notifications? Update: the new updated app doesn't work properly.

1. Fix WooCommerce Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WooCommerce: Restarting the app will resolve most errors.
2. Update the WooCommerce App. Here is how:
   1. On Android goto PlayStore » Search for "WooCommerce" » Open WooCommerce » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WooCommerce » click "UPDATE".
3. Clear WooCommerce app cache: Clearing cached data will force your app to retrieve the latest data directly from WooCommerce servers.
   1. On Android, goto Settings » Apps » Select "WooCommerce" » click Storage » click "Clear Cache".
4. Check WooCommerce app permissions. If any of these permissions required to use your device's features are disenabled, WooCommerce might not work.
5. Uninstall and reinstall WooCommerce. If nothing else has worked, completely uninstall WooCommerce then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WooCommerce not working

2. Fix WooCommerce Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WooCommerce be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WooCommerce not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WooCommerce may not be able to connect to the Internet when running in the background.