Contact Customer Service

Why should I report an Issue with MobileTrans - Copy Data to iOS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WONDERSHARE TECHNOLOGY CO.,LIMITED to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Its better you TRANSFER THROUGHT iphone FLashdrive that would work 100% and you can use it in future as well or download a software online and transfer throught it .They dont charge you to download the app but to make it worke you have to pay 10$ .which you you pay and it does not work .

2. It didn't work to transfer my files to a new iPhone, even though I tried trouble shooting multiple times and tried contacting "customer service".

3. You have to pay the 9.99 annual fee which seemed decent at first, but after using the app and waiting hours for the transfer to " complete," not one file was transferred over.

4. REFUND PLEASE!!I paid yalls fee and the app said everything was transferred from my galaxy s10+ to my iPhone 12 pro max, yet not a single thing has been transferred.

5. App kept telling me I did not have enough memory on a brand new IPhone 12 pro & would not transfer anything... Can't get refund.

6. Useless app - seems just to be a scam to get money!Does not work! It's a rip off if you pay for the year, there's nothing extra.

7. Cleaned Re-select."Guys this app does not work ... total waste of money .

8. Please either fix yalls app or refund my money!Doesn't actually work.

9. It shows transfer complete, however no photos have been transferedAwful.

10. If I didn't pay using money from Google rewards I would be a lot more annoyed and angry.Really these people are money looter.

11. If you saw videos online then i am sorry those are just for promotion and are just to take your money.worhtless. I ve payed 10 dollar and it has transfered just my contacts and nothing else.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open MobileTrans - Copy Data to iOS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear MobileTrans - Copy Data to iOS app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "MobileTrans - Copy Data to iOS" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.