Published by WONDERSHARE TECHNOLOGY CO.,LIMITED

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Why should I report an Issue with dr.fone - Switch iOS to Android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WONDERSHARE TECHNOLOGY CO.,LIMITED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

dr.fone Customer Insights

1. fone's app i found that this was not the case.This is a hacker tool kit along with tools cast , writevon pdf ,they enable hackers to steal data and other things from your phone pictures messages video passwords and other things do not install unless you are a dead beat hacker with nothing better to do like start a family be involved in life and there right its as easy as , sorry forgot they would need the help of a USB connecter eg ... USB mounter, extrac1*#2*3* EXTRACTED TEXT SOCIALMEDIA FINANCES MUSIC PIPE TOOLS CASTAND IN-SHAPE CLOCKNice idea for app, sad thing is that it doesn't work, utterly waste of time and money.

2. awful app and a waste of money!I've tried their PC app and their Android app - neither of which will transfer notes from my iCloud account to my new phone - contacts, calendar, reminders, photos, videos only.

3. Got a refund from Google Play.That's the way you make money! Create app with high fee or subscription which doesn't work then create fake web portal or portals as independent review experts advise and rate your app like the best ever existed.

4. awful app, paid the £9.79 subscription to transfer the 5000 odd photos from my iphone X to my android.

5. I'm using a Huawei Mate 20 Pro, running Android 9.0. The "tech geek" at Carphone Warehouse said when moving from Apple to Android only the data listed above will migrate - everything else has to be done manually as its completely different operating systems.

6. When I try to send it I get a message saying "Submit failed." Oh dear.THIS APP DOES NOT TRANSFER SMS, MMS, OR IMESSAGES! I was under the impression that this app had the ability to transfer my text messages.

7. I want my money back!I only bought it to transfer SMS and call history and it failed to do those two things.

8. I also tried their WhatsApp transfer from IOS to Android, it never worked.

9. i downloaded the app this morning by paying 750 and the app is just doing transferring anything from the cloud to Android at all.

10. This was not the case, i have tried both the USB and Cloud method, both took over an hour and said it was transferring them all.

11. These all came up before paying so i was hopeful they would all transfer once i paid.

Steps to Troubleshoot & Fix dr.fone Issues

1. Fix dr.fone Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart dr.fone: Restarting the app will resolve most errors.
  2. Update the dr.fone App. Here is how:
    1. On Android goto PlayStore » Search for "dr.fone" » Open dr.fone - Switch iOS to Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for dr.fone » click "UPDATE".
  3. Clear dr.fone - Switch iOS to Android app cache: Clearing cached data will force your app to retrieve the latest data directly from dr.fone servers.
    1. On Android, goto Settings » Apps » Select "dr.fone - Switch iOS to Android" » click Storage » click "Clear Cache".
  4. Check dr.fone app permissions. If any of these permissions required to use your device's features are disenabled, dr.fone might not work.
  5. Uninstall and reinstall dr.fone. If nothing else has worked, completely uninstall dr.fone then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing dr.fone not working


2. Fix dr.fone Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make dr.fone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to dr.fone not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, dr.fone may not be able to connect to the Internet when running in the background.

Reported Issues