Contact Filmora：AI Video Editor, Maker Customer Service

Why should I report an Issue with Filmora：AI Video Editor, Maker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WONDERSHARE TECHNOLOGY CO.,LIMITED to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. At least 4 of them have decided to download and purchase it on their computer and phones!! Thanks for this wonderful product and all of the great features it offers!! I will suggest it to any and everyone I know looking for a quality editing program!Didn't expect this app to be good at all.

2. Your making editing fun again, GOOD JOB!Great app, but when I go to add another clip , I noticed that my device would lag when scrolling in the timeline, and it would hinder my efforts in making precise edits and adding clips in while scrolling.

3. Your not got beat doing editing on a pc with it processing power and it advance features but to be able to lay in bed and get a workflow started, it just way more comfortable.

4. The update has made it a bit annoying, Please fix it, I am a subscribe member and as a supporter.I was a paid subscriber to this app about 6 months, editing 12 important business videos.

5. The free version alone is good and the pro version is worth it for the extra features.

6. It's easy to use, lots of training videos available, great customer service and amazing video results! It's so much darn fun.

7. Overall I still love this app for everything it does right.Quite good! But uh.. The text option is, quite weird, if I apply a animation on it it glitches and the blue box around it goes all over the place, even if I don't put an animation it still goes all weird and it lags a lot.

8. Other than that, I'm happy with buying the pro version and will continue to support your products - DevinAfter some time of playing around with the app I can honestly say that this is one of the better apps that I've used and highly recommend you at least give it a try.

9. I gave 4 star cause I wish more free features were available.

10. Some apps really do ads well while making most of the app free and I wish filmora was able to do that.

11. It is my go-to tool for reviewing footage for paranormal investigating and also for creating clips and videos to share with our fans.

1. Fix Filmora：AI Video Editor, Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Filmora：AI Video Editor, Maker: Restarting the app will resolve most errors.
2. Update the Filmora：AI Video Editor, Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Filmora：AI Video Editor, Maker" » Open Filmora：AI Video Editor, Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Filmora：AI Video Editor, Maker » click "UPDATE".
3. Clear Filmora：AI Video Editor, Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Filmora：AI Video Editor, Maker servers.
   1. On Android, goto Settings » Apps » Select "Filmora：AI Video Editor, Maker" » click Storage » click "Clear Cache".
4. Check Filmora：AI Video Editor, Maker app permissions. If any of these permissions required to use your device's features are disenabled, Filmora：AI Video Editor, Maker might not work.
5. Uninstall and reinstall Filmora：AI Video Editor, Maker. If nothing else has worked, completely uninstall Filmora：AI Video Editor, Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Filmora：AI Video Editor, Maker not working

2. Fix Filmora：AI Video Editor, Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Filmora：AI Video Editor, Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Filmora：AI Video Editor, Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Filmora：AI Video Editor, Maker may not be able to connect to the Internet when running in the background.