Contact VSD and VSDX Viewer Customer Service

Why should I report an Issue with VSD and VSDX Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of John Li to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. App is dead after a file is selected for display although a "loading" screen appears for sometime.

2. Is there no quality check by Google? Rating 0.App hangs during download.

3. Bad experienceYou forget us ...we pay for your app.

4. After payment.

1. Fix VSD and VSDX Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VSD and VSDX Viewer: Restarting the app will resolve most errors.
2. Update the VSD and VSDX Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "VSD and VSDX Viewer" » Open VSD and VSDX Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VSD and VSDX Viewer » click "UPDATE".
3. Clear VSD and VSDX Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from VSD and VSDX Viewer servers.
   1. On Android, goto Settings » Apps » Select "VSD and VSDX Viewer" » click Storage » click "Clear Cache".
4. Check VSD and VSDX Viewer app permissions. If any of these permissions required to use your device's features are disenabled, VSD and VSDX Viewer might not work.
5. Uninstall and reinstall VSD and VSDX Viewer. If nothing else has worked, completely uninstall VSD and VSDX Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VSD and VSDX Viewer not working

2. Fix VSD and VSDX Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VSD and VSDX Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VSD and VSDX Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VSD and VSDX Viewer may not be able to connect to the Internet when running in the background.