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Why should I report an Issue with Wholee - Online Shopping App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wholee to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Wholee - Online Shopping App image 1 contact Wholee - Online Shopping App image 2

About Wholee - Online Shopping App

1. Downloaded by 3 million+ customers in just our first year, our app provides a variety of trendy fashions, including high-quality women’s & men's clothing, blags, shoes, accessories, jewelry, home decor, baby kids & mom, electronics, sporting goods, beauty and everything else you want, all at affordable prices.

2. With over 100,000 manufacturers supplying inexpensive shopping, we’ve carefully selected the quality products and ensured the lowest prices.

3. Please kindly contact us if you have any questions or advice, we highly value your feedback and we will take time and effort to offer you a better shopping experience at Wholee.

4. Online shopping with wholesale prices shouldn’t feel like a risk. At Wholee it doesn’t.

5. And our cutting-edge 3D tech even offers you a brand new shopping experience.

6. Consider our app as a shopping paradise for everything fashion and style to inspire you!

7. We even offer the lowest prices from $1.

8. Follow us on Facebook, Instagram, Youtube&TikTok to find more!

Wholee Customer Insights

1. Any suggestions? Or am I just plum outta luck? Please help me devs.I'm addicted, yes the app has its flaws but also has its pros.. my orders come around the two week mark (can't complain) sometime i wish they had option for faster shipping but it's all good.. products are usually what they say they are, here and there; there's some that are not accurate (I do contact when that happens).. the descriptions on some items like shoes, clothes, and others should be better (like length, heel size, fabric type, quantity per item, etc) but overall not too bad.There was lots of graphical issues, like words being cut off, or way to zoomed to fit on the screen, images as well.

2. I've been more pleased than disappointed.I received my order in just 9 days and the items met or exceeded my expectations! I just wish the descriptions were more detailed ie: how many pieces per package, what fabrics are made of, more detailed sizing charts for clothing.

3. It makes me give up and stop looking when I have to keep seeing the same items over, and over again to get where I left off and look at new items.It simply doesn't work... I have uninstalled and reinstalled the app 4 times, and every time I open it, it just says "something went wrong" and doesn't show a single listing.

4. Better than Wish simply because the shipping price remains the same no matter how many items you buy.

5. The prices are great and shipping is quick but I've had a few items that were not so great after I've had them awhile.

6. Says wholesale but there is definitely cheaper apps for the same items, and that have free shipping.

7. This happens way too often, and the item is relisted at a higher price.It's hard to shop, when I've scrolled down, quite a bit, and click on an item I'm interested and decide to go back, it starts all over from the beginning, a the top, instead of where it was left off before I clicked on the item.

8. The average product takes about a month to arrive but for the price, it's well worth the wait.The quality and prices of goods and apparel are very reasonable.

9. I rarely spend anything because the games I play I get money to get the items.

10. A lot of times items do not ship because it 'didn't pass their quality inspection'.

11. Which is complete BS - it's because the item isn't available at that price, NOT because of their 'quality control'.

Steps to Troubleshoot & Fix Wholee Issues

1. Fix Wholee Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wholee: Restarting the app will resolve most errors.
  2. Update the Wholee App. Here is how:
    1. On Android goto PlayStore » Search for "Wholee" » Open Wholee - Online Shopping App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wholee » click "UPDATE".
  3. Clear Wholee - Online Shopping App app cache: Clearing cached data will force your app to retrieve the latest data directly from Wholee servers.
    1. On Android, goto Settings » Apps » Select "Wholee - Online Shopping App" » click Storage » click "Clear Cache".
  4. Check Wholee app permissions. If any of these permissions required to use your device's features are disenabled, Wholee might not work.
  5. Uninstall and reinstall Wholee. If nothing else has worked, completely uninstall Wholee then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wholee not working


2. Fix Wholee Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wholee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wholee not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wholee may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Can tous speak french please


    Je vous ai adresse le 18/8/22 une commande de16,98€,que vous avez enregistrée 4 fois par erreur. Merci de régulariser d'urgence cette erreur. J'attends de vos nouvelles.
    Je suis Mme EUDELINE Monique,mon adresse mail est moniqueeudeline41@redacted.
    Merci de faire le nécessaire d'urgence.
    Monique EUDELINE.

    — by Monique Eudeline 2 years ago

  • Commande du 18/8/22

    — by Monique Eudeline 2 years ago

  • I did not receive 3 items.. Which you claim was sent. Women's high heels round $24.52 size 6.5
    I did not get Blue Rhinestone Chunky Heel Ankle Boots size 6.5 $38.38
    And I did not get Women's Boots winter warm Boots size 6.5 $37.31

    These 3 shoes never was sent to me.. Never got them. Please send these three to me.. Thank you address Maria Alayon 6 little street Newark new jersey

    — by Maria Alayon 2 years ago

  • I need to return a pair of shoes and I need to know what I have to do and how to return it

    — by ROYZENGURT,MARIANNA 2 years ago

  • I received my two pair of pants. No size on the pants. I order 32 inch waist. The pants I received are 30 inch. I have been trying all afternoon to find how to send these back. It is nearly impossible,

    — by Robert Carney 2 years ago

  • I received my order today a pair of men gym shoes and I need the address to send them back for a refund cause they are to big

    — by Linda young 2 years ago

  • I ordered a pair of white sandals size 11 , when I tried them on they were tight and snug on my feet I would like a refund.

    Can you please send me your address so that I can send them back.

    Thank You
    Charlene Venable

    — by Charlene Venablr 2 years ago

  • Need to return shoes Don't know how to up load.picture

    — by Joyce Reynolds 2 years ago

  • My friend wants to order the same bras that I bought but I can’t find them. Here is the order number M-NA 251762. Can you find them? I order a pair in beige & grey. Can you find them so that she can order them? Thank you.

    — by Terri Freedman 2 years ago

  • I order a dress for a wedding coming this Saturday the 13th. Still waiting for it . Here's the tracking info 5029105641819002 please 🙏 😭

    — by Mireille SERAPHIN 2 years ago

  • Bonjour,
    Le colis numéro 6A23907424755)
    Ne correspond pas à la commande passée, vous m'avez envoyer deux paires de sandale de pointure 36 au lieu de celles demandées 34 et 35
    J'aimerai que vous m'envoyiez les modalités de retour en sachant que l'erreur vient de chez vous
    Bon de livraison en preuve en ma possession.

    J'attend votre réponse le plus rapidement possible.merci.

    Melle souhami.

    — by Souhami 2 years ago

  • I'm trying to track my order

    — by Jose Ayala 2 years ago

  • We're is my order?

    — by Jose Ayala 2 years ago

  • Ordered neck fan came yesterday will not charge. Please send refund I do not want another one. How do I return it came with no instructions

    — by Marilyn Cunningham 2 years ago

  • When is my package is been ship 2 me ?

    — by Robert Peeples 2 years ago

  • I order a sandals I was told it with the neighbour which neighbour I don't know was home allday order UG527683409YP

    — by Alpheus Joseph 2 years ago

  • I was told my order is with the neighbour which ni don't know was home all day never received my order jjd0002219715976883

    — by Alpheus Joseph 2 years ago

  • My order was returned from the post office and I don’t know what to do now

    — by Ashlee Lefebvre 2 years ago

  • Wrong address on shipping.
    Correct address
    10 Woods Circle Apt 17
    Manorville, N. Y. 11949
    Order # SO29106172813683
    Ups #18002221811

    — by Eugene Loria 2 years ago

  • Want to return mens sandals send you a email so far I had no reply.please can you help me with this matter.

    — by Thomas forsyth 2 years ago

  • sq5901@redacted
    5632491372
    Clinton Iowa
    Where to send returned item bought on line
    Sir; thank you for all efforts. However I need to call you on the phone which is missing. Great companies should have call centers for developing your business.
    This is DR Qulali
    Al sayed El Qulali
    5632491372
    sq5901@redacted
    Clinton ; Iowa
    52732
    1486 Main Avenue
    I have been shopping different orders online at Wholee.
    Some item fit me and family; where other items are not matching. Therefore we want to return them.
    I need the address to send to
    And through which venue
    This is the first time to return any item from Wholee
    How could I understand the situation whereas all the condition required for correct return and leading to correct refunding have been considered strictly.
    I shall be waiting your kind reply as soon as you can.
    Please accept my best regards,
    Dr Qulali
    Appreciating your understanding

    — by Dr Al sayed El qulali 2 years ago

  • Sir; thank you for all efforts. However I need to call you on the phone which is missing. Great companies should have call centers for developing your business.
    This is DR Qulali
    Al sayed El Qulali
    5632491372
    sq5901@redacted
    Clinton ; Iowa
    52732
    1486 Main Avenue
    I have been shopping different orders online at Wholee.
    Some item fit me and family; where other items are not matching. Therefore we want to return them.
    I need the address to send to
    And through which venue
    This is the first time to return any item from Wholee
    How could I understand the situation whereas all the condition required for correct return and leading to correct refunding have been considered strictly.
    I shall be waiting your kind reply as soon as you can.
    Please accept my best regards,
    Dr Qulali
    Appreciating your understanding

    — by Dr Al sayed El qulali 2 years ago

  • S029105480815105 was sent to wrong address new address is 925 Shadowridge Dr. 30316 please correct it 470 579 1182 Dwayne Hargrove

    — by Dwayne Wayne Hargrove 2 years ago

  • My package has the wrong address its 925 Shadowridge Dr. Atlanta,Ga. 30316

    — by Dwayne Wayne Hargrove 2 years ago

  • I whant too change the siize please thank you

    — by Helen 2 years ago

  • I am tracking the things I bought from Wholee. According to the tracking information, my items has been damaged and I should contact Wholee. My order number is 1LSCZ5A000Y53M9

    — by Abubakarr Kamara 2 years ago

  • I bought clothes (4-5 yrs) for my son who is 4 years old but when it came it was too small hence I need to return for bigger size. Thank you

    — by Emmanuel Okyere 2 years ago

  • Bonjour mon nom est jean marc koré j'ai commandé des soulier sur votre site wholee cela fais maintenant 2 semaines j'ai pas reçu ma commande les numéro de ma commande est SO29104401200937 merci

    — by Jean marc kore 2 years ago

  • I had brought two pair of shoes from you all on line and never got them. I paid 82.36 was taking off of my card. This was back in June. I need my money refund back on my card. Can you send something to my email to confirm this please and thank you so much.

    — by Carolyn Brown 2 years ago

  • Need to return sandals as they don't fit also want to cancel subscription

    — by Thomas forsyth 2 years ago

  • hi received the shoes I had ordered but when they arrived the side and back is misshapen

    — by Georgina Gray 2 years ago

  • Where is my order?
    #M-NA298001

    — by Cathy White 2 years ago

  • I order 3 T-shirt i never received any email confirmation and i still waiting for my order what going one ?

    — by Mical Aliotte 2 years ago

  • I order a ladies sandals was told it was lift by the neighbour which neighbour was home all day

    — by Alpheus Joseph 2 years ago

  • I order a ladie sandals I was told it was left by the neighbour which neighbour I received nothing I was home all day no one knock my door I want my order

    — by Alpheus Joseph 2 years ago

  • I will like to change my shipping address 762 cedar elm trail, FORNEY TEXAS, 75126

    — by Valentine Njoh 2 years ago

  • Need the pants to my Navy blue suit, sixe Small
    Abram M. BULLOCK
    P O Box 443
    Milesburg, Pa 16853 asap.

    — by Abram M. Bullock Bullock 2 years ago

  • Ordered:
    Spring and Autumn men's casual loose suit in size Small in Royal Blue.
    Recieved coat but not the pants. Will like getting my pants ASAP.
    Please help; want to wear the full suit for a wedding on 6 Aug 2022.
    Thank yoy

    — by Abram M. Bullock Bullock 2 years ago

  • I received my order wrong item delivered

    — by Joe La Cassa 2 years ago

  • SO29105647662639
    I am not able to track this order and u haven't received any order number starts with #.

    — by Sneha Charles John 2 years ago

  • I have bought a bed cover but I don’t know why I didn’t received delivering since S029102547782984

    — by Elizabeth Jimma 2 years ago

  • I ordered Rose Golden Steel fashion men's plain circle ring and other items but the ring is not in the parcel

    — by Kenneth Williams 2 years ago

  • I have order one summer sandal I want to change size from 8 actual size is 9

    — by Munish Malhotra 2 years ago

  • Ordered a bra on 6/26/22, never received a tracking number and no bra

    — by Judy Skelley 2 years ago

  • I ordered two hawian shirts on Thursday but not been given a delivery date can you please advise on arrival date please

    — by KEITH MCCLYMONT 2 years ago

  • On July 20, 2022, my order for 5 things arrived and I did not receive 2 things: a lipstick and a pair of children's sandals, please contact me at this number 3173786581, email, aliciaescobarmejia16@redacted

    — by Alicia Escobar 2 years ago

  • I need to return a dress that did not fit and I am having a really hard time doing it.

    — by Carolyn Anderson 2 years ago

  • Two of dresses ordered are not a fit. How and where can they be returned?

    — by Reba Bradshaw 2 years ago

  • I ordered a short with this order nr. S029102850660127, this short is too small for me, so I want to send it back. Please send me the return label so that I can send it back.

    — by Esin Nyong Inwang 2 years ago

  • what is your PHONE NUMBER CAN NOT FIND IT . PLEASE RESPONE OR I WILL CANCELL MY ORDERM-NA298851

    — by wayne kessler 2 years ago

  • 3 shirts ordered. Recieved in 3 weeks. They are to small! Having been trying to return for over a week! Totally impossible to return. Had I known returning something would be this complicated I would never ordered from Wholee in first place! Very frustrated! 🤬👎

    — by Gerald Whalin 2 years ago

  • I placed an order last night and I was supposed to get a confirmation email shortly but it did not happen. I want to know when I am getting the items since I am going overseas to my daughter wedding on 07/20/2022.

    — by Liban Treto Alvarado 2 years ago

  • I'll order a dress from wholee which delivered to another address and now they have sent it back through royal mail
    How do I get it back my
    Address is 32 Brockley park forest hill SE23 1PS the correct address

    — by evette Irene williams 2 years ago

  • I ordered 9 blouses on 6/25/22..only received 3 on 7/11/22..I want to cancel the rest of order (6 blouses) and return the 3 that I received. Thanks, Sheila Ridle

    — by Sheila Ridle 2 years ago

  • I ordered 3 dress worth 53.84 last July 3,2022 then you guys got my money on my bank but I don’t get the dress

    — by Elsa Beran 2 years ago

  • Get service, however I need to return items. Shoes are too wide and phone doesn’t fit in the bag I ordered. How and to where do I return these items.

    — by Lynn Vickers 2 years ago

  • retourner article trop petit

    — by gisele joubert 2 years ago

  • Hello I bought a smartwatch S029101714145715 off you from tic tok it took ages to get to me then when it comes it’s unreadable you can’t see anything on it except the clock face I have continuously sent messages asking for a replacement or refund I have heard nothing my next call will be PayPal and my bank also trading standards showing what I received all m asking for is a real working smart watch that was advertised on tic tok I paid good money for an item that’s broken so please respond like I said I would be happy with a working replacement
    Thank you
    Mr W Cook

    — by Wayne Cook 2 years ago

  • Can’t find my order online

    — by Glenn Fane 2 years ago

  • I'm still waiting on £26 refund also I.placed a order after this fir grey size 18 stretch trouser and top its not showing up in my orders but you taken money from my bank account

    — by Sandra Morgans 2 years ago

  • I received sandals and they are too big. I need a shipping label to return them. Thank you.

    — by Sherri Herman 2 years ago

  • Hello i didnt get my items please i need my order to be delivered to my address or i need my refund

    — by Maria-magdalina 2 years ago

  • I’m trying to track my order that I placed on June 18 I need to know the status of my order

    — by Carolyn Ferguson 2 years ago

  • When will I get my refund because my package was stolen from my door

    — by Ricardo L Matthews 2 years ago

  • My package was delivered at my door and apparently someone took Laser delivery service say there is nothing they can do so what am I supposed to do now

    — by Ricardo L Matthews 2 years ago

  • I place an order June 18 never receive an email from you guys please will like to know what is going on

    — by Marie L Zamor 2 years ago

  • Have not received my shirts I paid for

    — by Ricardo L Matthews 2 years ago

  • Still awaiting last of order. I have received three quarters of order but not all of it. I recently placed an order for 4 of your summer stretch track pants suits but only received 3 of them and I would like to know where is the missing one, also why wasn't all of them shipped together. This is starting to get frustrating because I've been waiting an entire month for these tracksuits. What is the problem and please help me to understand the situation?

    — by Jerry Christmas 2 years ago

  • I wear 4x apparently and received 3x as ordered. May I return them? My account says I have placed no orders. What do I do in this case? Randall. 740.297 1244. Thanks.

    — by Randall Wiĺliamson 2 years ago

  • My delivery date that was given July 2 and now it's saying July 7. I will be leaving the country so July will be too late I need it before July 2 or on that day. The toothpaste squeeze should be a gift but there was a change for it.
    SO29100718345374 that's my order number

    — by Lorna Williams 2 years ago

  • I have a leather back pack product that I want to return and get my money back, because I don't like thee product.

    — by Randy Parker 2 years ago

  • You sent email indicating my package but I never received it

    — by Ricardo L Matthews 2 years ago

  • Hallo habe leider die falsche klebe Folie bekommen. Was nun. Sabine

    — by Sabine Schulze 2 years ago

  • Please help me to return an item. 3 men’s T-shirts (C19-05-23) and refund my money.

    — by Jacqueline Hess 2 years ago

  • Please I placed an order on 3rd June 2022. I haven't received the order.
    Item no: SWS021959260N
    Amount: £12.99 GBP
    Postage: £ 2.99 GBP
    Total: £ 15.98 GBP

    — by Mercy 2 years ago

  • Hi I ordered two pairs of shoes 1 Pink pair and 1 Blue pair in size 4 which came earlier but unfortunately they are way to big for me how can I return these and order them in a size 3 please I absolutely love them so was disappointed that they were to big. BA140TE

    — by Mrs Sandra Kirby 2 years ago

  • I ordered off this site , haven’t gotten my order & it says delivered. There’s no info on how to contact the company. This is a poor site . I just want a refund & my card canceled

    — by Denise Nesbitt 2 years ago

  • Bonjour,
    J'ai acheté 3 articles chez vous en date du 27 mai. Je veux retourner 2 des 3 paires de sandales et recommander d'autres grandeurs car ça ne convenait pas. Comment dois-je procéder?

    — by Caroline Forget 2 years ago

  • Hi I placed a order with you guys and I never got a conformation email or a tracking number?

    — by Heather 2 years ago

  • What Is your phone number the customer service

    — by Sharon Thornton 2 years ago

  • I have not received any information on my order nor have received it. Invoice #2215522234175311848825411

    — by SUSAN BREES 2 years ago

  • I ordered shoes was deducted from my bank but no order or emailed l

    — by Terry spencer 2 years ago

  • I ordered 2 Men outfits and haven't received them yet nor did I get a tracking number... I wish I had read where these people are dissatisfied with your company...I would not had ordered anything... please send me my order or refund my money...

    — by Priscilla Byers 2 years ago

  • Where is my package or my refund

    — by Timothy Kilpatrick Bridges 2 years ago

  • I ordered shirts on line and it looks to be a fake company do I have an order placed ty

    — by Hayley Rosenblatt 2 years ago

  • Ordered 4 pants set on may 16, 2022 order#M-NA229885 at $93.04 and haven't received anything pertaining to the order. Please send right fitting of clothing. I wear a large in American clothing and I'm hoping an extra-large in your size will. Maybe, I should have ordered a larger size a 1X or a 2X. If clothing aren't true to fit then send size that's equivalent to my size (large). It's been nearly 30 days and still no delivery. If order not received in the upcoming week , then, you must refund my money back into my debit card.

    — by Jerry Christmas 2 years ago

  • Checking on my order that I placed on May 31 , order #S029099395508381 for $73.12. Please let me know when it will be delivered.

    — by Irma Garcia 2 years ago

  • I ordered 4 of the silk like stretch suits the pants are to short for me, I have a 34" inseam. Love the suits pants are just to short. What can be done?

    — by William Johnson 2 years ago

  • I m trying to change the sizes of the items I purchased. How possible?

    — by Lorenzo Richard Stryker 2 years ago

  • J fait une demende hier j’aimerai savoir kand est ce que je doit recevoir mon courier

    — by Jaboui 2 years ago

  • My order was cancelled. How do I get a refund!?

    — by Willie Richardson 2 years ago

  • Have you reieved my order the order number iss029099696205 and you all took 1374 off three times and it suppose to be once

    — by Bettie Cade 2 years ago

  • Have you reieved my order the order number iss029099696205

    — by Bettie Cade 2 years ago

  • Yes I made a order this morning but I got my friend the wrong shoe size it was suppose to be size 10

    — by Rose Okpala 2 years ago

  • Need tracking number for my order

    — by Antoinette Green 2 years ago

  • I have recently ordered some khaki sandals from you. I had an email to say I needed to continue my order , which I did, but now I have 2 pairs of sandals on the way and the money has already left my account. How do I cancel one of these and get my money back to my account.

    Many thanks,
    Georgina

    — by Georgina Gale 2 years ago

  • I want to ask about my Order

    — by Majhol 2 years ago

  • My order number is SO29097659635796
    and I'm supposed to receive it 2 days ago but I haven't get it

    — by Aishat Lateef 2 years ago

  • I'm suppose to receive my order since May 29 but I'm yet to receive it

    — by Aishat Lateef 2 years ago

  • Sex boy service contract number 8167724640

    — by Shiva shiva 2 years ago