Contact The Journal News eNewspaper Customer Service

Why should I report an Issue with The Journal News eNewspaper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Introducing The Journal News eNewspaper app, where subscribers can read The Journal News with all the stories, photos and ads shown just as it appears in print.

2. Subscribers can use their current account login to access current and back issues.

1. I will look forward to this in the coming months in the political campaigns with regard to the canidates creditability of holding up or falling appart from truths prevalence.I enjoy getting the local paper and while I'm not as busy as I used to be I find it difficult to sit down and read a hard copy during the week just gives me the option of reading it when I have the opportunity.

2. USA edition keeps popping up, bridge column often is blurry, it is often difficult to navigate (skips) and for some reason you must use Google print(a fee service) in order to print from my android phone and tablet but not on laptop.Enjoy receiving the digital subscription.

3. Also doesn't have the Universal option like the Chrome version has, which allows me to read newspapers from around the country.It's not always easy to read a newspaper on a phone, but this app does the best it can with the limits of a cell phone.

4. Since Oct 2020, the USA bonus is no longer available.I like to see the format in the traditional print Edition rather than the listing of articles.

5. Now if they could just replicate the sound of the pages turning.Plenty to read locally and nationally and keeps you up to date with world news.

6. I might add that the layout is good as well as the photography.Occasionally not loaded correctly like 12.24.2021. No westchester version and rockland version only has front page at 10.30 am.

7. I appreciated the pro and con articles of varrious issues and I find it important and interesting to see the opinions behind the postures.

8. Tried logging in with my Google Id as I do on chrome and it fails.

9. Also too many new jersey articles.The app isn't bad but it's glitchy and sometimes hard to navigate.

10. An annoying weekly glitch repeats itself.

11. The Express edition repeats itself over 3 times.

1. Fix The Journal News eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Journal News eNewspaper: Restarting the app will resolve most errors.
2. Update the The Journal News eNewspaper App. Here is how:
   1. On Android goto PlayStore » Search for "The Journal News eNewspaper" » Open The Journal News eNewspaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Journal News eNewspaper » click "UPDATE".
3. Clear The Journal News eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from The Journal News eNewspaper servers.
   1. On Android, goto Settings » Apps » Select "The Journal News eNewspaper" » click Storage » click "Clear Cache".
4. Check The Journal News eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, The Journal News eNewspaper might not work.
5. Uninstall and reinstall The Journal News eNewspaper. If nothing else has worked, completely uninstall The Journal News eNewspaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Journal News eNewspaper not working

2. Fix The Journal News eNewspaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Journal News eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Journal News eNewspaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Journal News eNewspaper may not be able to connect to the Internet when running in the background.