Published by Gannett on Oct 9, 2024

Report an issue with Mansfield News Journal.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Mansfield News Journal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mansfield News Journal image 1 contact Mansfield News Journal image 2

Mansfield News Journal Customer Insights

1. Nope.Sends me a push notification then prompts me to log in, even though I am logged in to the app already, to read the article.Mansfield News Journal needs 15 yr old to redesign their app top to bottom.

2. Now I can't read any stories unless I subscribe? UselessTerrible! There is no navigation button to allow me to sign in as a subscriber.

3. Paid for a subscription but can't access the "for subscribers' section unless I buy another subscription.

4. Don't waste your money!Terrible! I'm a subscriber and have signed into the app multiple times.

5. I paid for it but can't get it anymore.False advertising for app.

6. Wants me to subscribe again.

7. Beyond aggravating.The app no longer works.

8. Worthless.

9. It just locks up.

Steps to Troubleshoot & Fix Mansfield News Journal Issues

1. Fix Mansfield News Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mansfield News Journal: Restarting the app will resolve most errors.
  2. Update the Mansfield News Journal App. Here is how:
    1. On Android goto PlayStore » Search for "Mansfield News Journal" » Open Mansfield News Journal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mansfield News Journal » click "UPDATE".
  3. Clear Mansfield News Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Mansfield News Journal servers.
    1. On Android, goto Settings » Apps » Select "Mansfield News Journal" » click Storage » click "Clear Cache".
  4. Check Mansfield News Journal app permissions. If any of these permissions required to use your device's features are disenabled, Mansfield News Journal might not work.
  5. Uninstall and reinstall Mansfield News Journal. If nothing else has worked, completely uninstall Mansfield News Journal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mansfield News Journal not working


2. Fix Mansfield News Journal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mansfield News Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mansfield News Journal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mansfield News Journal may not be able to connect to the Internet when running in the background.

Reported Issues