Published by RetailMeNot Inc. on Oct 17, 2024

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Why should I report an Issue with RetailMeNot: Cash Back & Codes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RetailMeNot Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About RetailMeNot: Cash Back & Codes

1. I’ve made more than $50 on my purchases. * Redeem coupons by scanning barcodes right from your phone. * One tap to combine Stackable Savings when available - from codes to cash back. * Enable notifications so you get of-the-minute deal alerts. * Get thousands of food offers at local and national restaurants..

2. It only takes one click to automatically combine eligible promo codes, coupons, cash back offers and more, all handpicked and verified by RetailMeNot staff.

3. RetailMeNot will even do the work to find Stackable Savings™ for logged-in users, automatically combining all available cash back offers and eligible codes for members in just one tap.

4. Check out our latest cash back offers in the app, and be the first to know about cash back boost events that reward you even more. * RetailMeNot has paid shoppers over $85 million in cash back — and counting! * You can earn cash back at more than 3,800 stores.

5. Plus, we will do the work to automatically stack our cash back offers with sales and promo codes for even more savings.

6. We're updating and verifying deals, promo codes and coupons constantly–and automatically stacking cash back rewards on top of those deals at 3,800 retailers.

7. We will automatically stack available cash back on top of eligible codes and coupons. * You can earn up to 20% back at select retailers.

8. The award-winning RetailMeNot app makes it easy to find guaranteed savings with hundreds of thousands of offers for more than 20,000 brands.

9. Use it to pay now or later! “I consult RetailMeNot every time I make a purchase ... especially online purchases. “I’ve been using RetailMeNot for several years and I never check out without first checking for a coupon.

10. Whether you're looking for bargains or splurges, the RetailMeNot app is your hub for online and in-store savings you can redeem from your phone.

11. Whether you’re focused on home improvement, shopping the latest styles and brands, planning a trip, or looking for the latest technology, there are savings to be found.

RetailMeNot Customer Insights

1. If you don't mind waiting longer than usual to get paid, if you don't mind the hassle of getting your receipt, the trouble of putting in a ticket then I could see how RMN could be for you.❤️ NEW IMMEDIATE PAYOUTS ❤️ I rarely ever leave app reviews, but I had to this time... I've been using RetailMeNot, and other rebate apps, for 10+ years, and RMN just keeps just getting BETTER & BETTER, and is always my 1st GOTO APP when shopping online!! ONLY REBATE APP W/ IMMEDIATE PAYOUT (that I'm aware of!) Also, as always: * Coupon Codes are 80-90% real and useable (HUGE compared to other sites) * Rebate % usually =/+ than others apps (rarely less) * IMMEDIATE PAYOUT IS AWESOME!!!Lately many of their coupons have not worked.

2. Its always a good app to check and see if deals are available! Been using for years and I love it!Love using Retail Me Not for coupons and cash back.

3. Though for all the things it can do on searching, finding and selecting, you would think by now there would be a section of where it shows you, your favorite store/restaurants in the main page, instead of saying you can select them but you still have to go thru search and type and scroll down to the company's link each and every single time.concept is great.

4. Though I prefer online shopping, I was able to use the codes that were given... the only downside was that some codes weren't specified well to why you couldn't use them or why they wouldn't go thru... what help in some case is that you're able to leave a message and let other's know.

5. It makes me search from my brain's memory, the name of every story I visit, instead of just showing me a list of popular stores, LIKE IT USED TO! This app is NOW MORE INTERESTED in showing individual coupons instead of what's going on at any STORE you'd want to visit.

6. Really like this app, when it comes to finding good deals online and getting cash back for some of my purchases.

7. As an alternative check out: Card cash Rakuten Capital One Shopping Bing Deals.

8. I'm severely disappointed I used to use this app all the time and be able to easily find a coupon for whatever store I was in at the time.

9. The one thing I would love to see in the app is some kind of automatic listing of the sites you use most, so you don't have to search everytime for it or maybe a way to go into one of the stores that they have and be redirected to the app.Just a thought.

10. When adding the coupon code I always get an error saying the coupon has expired, when on the retail me not shows it is not expired.

11. I sometimes get a free shipping coupon for an online store.

Steps to Troubleshoot & Fix RetailMeNot Issues

1. Fix RetailMeNot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RetailMeNot: Restarting the app will resolve most errors.
  2. Update the RetailMeNot App. Here is how:
    1. On Android goto PlayStore » Search for "RetailMeNot" » Open RetailMeNot: Cash Back & Codes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RetailMeNot » click "UPDATE".
  3. Clear RetailMeNot: Cash Back & Codes app cache: Clearing cached data will force your app to retrieve the latest data directly from RetailMeNot servers.
    1. On Android, goto Settings » Apps » Select "RetailMeNot: Cash Back & Codes" » click Storage » click "Clear Cache".
  4. Check RetailMeNot app permissions. If any of these permissions required to use your device's features are disenabled, RetailMeNot might not work.
  5. Uninstall and reinstall RetailMeNot. If nothing else has worked, completely uninstall RetailMeNot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RetailMeNot not working


2. Fix RetailMeNot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RetailMeNot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RetailMeNot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RetailMeNot may not be able to connect to the Internet when running in the background.

Reported Issues

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