Published by WA State DOR on May 28, 2024

Report an issue with WA Sales Tax Rate Lookup.
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Why should I report an Issue with WA Sales Tax Rate Lookup?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WA State DOR to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WA Sales Tax Rate Lookup

1. Save, share, and export your list of locations, including calculated sales tax charges to streamline your bookkeeping. • Easily refresh rates that have expired, and improved identification of expired items. • Saved locations are grouped by month for easy exporting. • Added city, county, and tribal indicator to results page. • Added user options, including Always Open Calculator, Subscribe for News about this app, and show Service Alerts (in-app, to let you know when the GIS system is offline for maintenance). • User interface and accessibility improvements. • Find your local sales tax rate by GPS or by searching an address. • Enter the taxable amount to calculate the total charge with sales tax. • Name, save, and share locations via email or text message. • Download your saved locations (text or CSV) for use in filing your tax returns. • Turn on in-app Service alerts to let you know when GIS system is offline for maintenance. * The app does not currently provide lodging or motor vehicle sales and rentals rates. Visit dor. wa. gov for those rates. * Warning: Do not use this app as your accounting system.

2. Use the WA Sales Tax Rate Lookup app to find current Washington sales tax rates quickly and easily from anywhere you use your mobile device.

3. Whether you’re on a job site, delivering items, or in a store, check this app to verify the correct sales tax rate.

4. Businesses with multiple work sites or delivery locations?

5. Updates to the app may delete your saved locations.

WA Sales Tax Rate Lookup Customer Insights

1. Vehicle sales tax is different than regular use sales tax, hince the reason I can't use the app.Works great easy and dependably accurate! Thanks guys!It's been 3 Days and I have not been able to pull a tax rate either by location or by putting in the address manually.

2. Gee without that feature... lolThe locator feature doesn't work for me, but I love that I can save common addresses! I use this for supporting my client at work and it's incredibly helpful.For a government app that is supposed to be an absolutely accurate tool for ensuring correct sales tax is applied.

3. You would think if the sales tax was so important it would be more accurate, waste of time & money!I work for a small used car dealerships in Oregon and we use the website all the time to look up motor vehicle sales tax.

4. It wont switch over to the tax calculator part, makes doing bids with sales tax very difficult.Is the app down for maintenance? Cant use it on either phone.

5. This makes the tool mostly useless.Not reliable because it doesn't always give you the correct tax for the location you're at.

6. If i had to file my quarterly report under this app i would be owing the state more then what i had been collecting based on the rates this app is suggesting.I use this for work.

7. I keep getting a sales tax rate for 98855 as .078 when i know it is .

8. Map can only be used to find the tax rate at the current gps location of your phone.

9. You cannot scroll and tap a different location on the map like your delivery address.

10. We install all over, so I have to be on the ball when the salesmen are not.This app was working just fine but now I can enter an address but thats about all.

11. I'm a financial assistant and when I ship invoices, I have to make sure our installed cities are correct.

Steps to Troubleshoot & Fix WA Sales Tax Rate Lookup Issues

1. Fix WA Sales Tax Rate Lookup Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WA Sales Tax Rate Lookup: Restarting the app will resolve most errors.
  2. Update the WA Sales Tax Rate Lookup App. Here is how:
    1. On Android goto PlayStore » Search for "WA Sales Tax Rate Lookup" » Open WA Sales Tax Rate Lookup » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WA Sales Tax Rate Lookup » click "UPDATE".
  3. Clear WA Sales Tax Rate Lookup app cache: Clearing cached data will force your app to retrieve the latest data directly from WA Sales Tax Rate Lookup servers.
    1. On Android, goto Settings » Apps » Select "WA Sales Tax Rate Lookup" » click Storage » click "Clear Cache".
  4. Check WA Sales Tax Rate Lookup app permissions. If any of these permissions required to use your device's features are disenabled, WA Sales Tax Rate Lookup might not work.
  5. Uninstall and reinstall WA Sales Tax Rate Lookup. If nothing else has worked, completely uninstall WA Sales Tax Rate Lookup then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WA Sales Tax Rate Lookup not working


2. Fix WA Sales Tax Rate Lookup Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WA Sales Tax Rate Lookup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WA Sales Tax Rate Lookup not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WA Sales Tax Rate Lookup may not be able to connect to the Internet when running in the background.

Reported Issues