Published by VTech Electronics Ltd. on Dec 10, 2024

Report an issue with VTech Kid Connect (CA English).
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Why should I report an Issue with VTech Kid Connect (CA English)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VTech Electronics Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About VTech Kid Connect (CA English)

1. With Group Chat, your child can communicate and share with multiple family members or friends at the same time. • SHARE MOMENTS.

2. Smartphone users cannot add other smartphone users without an InnoTab® user in the group. • STAY CONNECTED WITH YOUR CHILD ANYTIME, ANYWHERE.

3. Parents can also add family members and friends to the child's Friends List, so grandparents can stay close too. • KID SAFE.

4. The parent who is the account owner is automatically added to their child's Friends List.

5. VTech Kid Connect works with VTech's InnoTab® children's tablets* to allow kids to communicate between their InnoTab®, Android phone or other smartphones.

6. That parent is considered the account owner and can use this app to manage their child's Friends List.

7. Users who are not on a child's Friends List cannot contact your child. • GOOD FOR ALL AGES!

8. Even the youngest kids can use Kid Connect to share voice messages**, photos**, drawings, stickers, and pre-recorded messages.

9. Kid Connect uses an Internet connection to let you communicate with your child even when you are away from home - anywhere in the world.

10. The other parent will have to sign up for a separate account and be added to their child’s list as a Friend.

11. NOTE: Kid Connect is meant for communication between an InnoTab® and a smartphone.

VTech Kid Connect (CA English) Customer Insights

1. I think VTech Kid Connect is good for kids the only thing is that I wish there was a version of the app where you don't mean keep the same profile keep it but you need to come out with a better version where you don't have to create an account it just like messenger kids it just uses your first and last nameLove it, its a easy way to saw your kids how to text n to saw them to to get ready for life.terrible waste of timeI so hope u don't have to sign inThis is stupid.

Steps to Troubleshoot & Fix VTech Kid Connect (CA English) Issues

1. Fix VTech Kid Connect (CA English) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VTech Kid Connect (CA English): Restarting the app will resolve most errors.
  2. Update the VTech Kid Connect (CA English) App. Here is how:
    1. On Android goto PlayStore » Search for "VTech Kid Connect (CA English)" » Open VTech Kid Connect (CA English) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VTech Kid Connect (CA English) » click "UPDATE".
  3. Clear VTech Kid Connect (CA English) app cache: Clearing cached data will force your app to retrieve the latest data directly from VTech Kid Connect (CA English) servers.
    1. On Android, goto Settings » Apps » Select "VTech Kid Connect (CA English)" » click Storage » click "Clear Cache".
  4. Check VTech Kid Connect (CA English) app permissions. If any of these permissions required to use your device's features are disenabled, VTech Kid Connect (CA English) might not work.
  5. Uninstall and reinstall VTech Kid Connect (CA English). If nothing else has worked, completely uninstall VTech Kid Connect (CA English) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VTech Kid Connect (CA English) not working


2. Fix VTech Kid Connect (CA English) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VTech Kid Connect (CA English) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VTech Kid Connect (CA English) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VTech Kid Connect (CA English) may not be able to connect to the Internet when running in the background.

Reported Issues