Contact VMware Horizon Client Customer Service

Why should I report an Issue with VMware Horizon Client?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VMware, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. VMware Horizon Client for Android makes it easy to work on your VMware Horizon virtual desktop and hosted applications from your Android phone or tablet, giving you on-the-go access from any location.

2. IMPORTANT NOTE: A VMware Horizon virtual desktop or hosted application is required to use the VMware Horizon Client for Android.

3. VMware Horizon 6 and later supports hosted applications in addition to virtual desktops.

4. NOTE REGARDING APPLICATION PERMISSIONS: When you install the VMware Horizon Client, you will be prompted to allow the app to read phone status and identity.

5. The adaptive capabilities of the Blast Extreme and PCoIP display protocol make your virtual desktop fast and responsive regardless of whether you are connecting over your corporate WiFi network or over cellular connection at a local café.

6. The VMware Blast Extreme protocol used with Horizon 7 is designed and optimized for mobile users.

7. With Unity Touch, you can easily browse, search, and open Windows applications & files, choose favorite applications and files, and switch between running applications all without the Start Menu or Task Bar.

8. With hosted applications, leave the desktop behind and run applications like local Android apps.

9. Whether you’re at your desk or away from the office, you’re always secure with VMware Horizon.

10. Unity Touch bridges the gap between your touch screen and your Windows applications.

11. Blast Extreme leverages H. 264 hardware decoding to deliver the best remote experience while reducing power consumption.

1. Does not allow keyboard / shelf to be hidden ( keeps popping up).Used to work great! Been getting security certificate error for over a month now and won't connect at all (I checked w/IT and it's not a problem with my company's certificate).

2. Most 1-2 star reviews are from people that don't understand what it really is, have incorrectly configured back-ends or don't unserstand that they need to solve their issues with their corporate IT and not just post "I can't login - please fix!!!!" on Google Play.I installed horizon client from playstore on my pixelbook.

3. It works fine when opening through browser so most likely the problem is related to app.The current version of this app cannot perform DNS resolution.

4. Even after logging in through the browser, when I try to connect to my VDI, it keeps trying to launch chrome itself.

5. First is the fact that both Horizon and Workspace One app keeps trying to launch through Chrome.

6. --Final Update-- After stop using it for almost a month, I decided to give it another try since I forgot to bring my work laptop.

7. As long as you keep these two baffling bugs in mind, you'll have no problem accessing a VM with this app; but I can't imagine how it got published in this state.Huge latency on ChromeOS compared to Windows.

8. Update: The issue is still persistent in newer version as well.Plenty of successful login, but automatically disconnects as soon as desktop starts to load.

9. If you enter the IP address of the same server, it will work fine.

10. With such a small display, it is definitely not great to work on.

11. A message briefly appears that I can now resize but when I try to drag the corners resizing is blocked.It is not opening browser for signin.

1. Fix VMware Horizon Client Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VMware Horizon Client: Restarting the app will resolve most errors.
2. Update the VMware Horizon Client App. Here is how:
   1. On Android goto PlayStore » Search for "VMware Horizon Client" » Open VMware Horizon Client » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VMware Horizon Client » click "UPDATE".
3. Clear VMware Horizon Client app cache: Clearing cached data will force your app to retrieve the latest data directly from VMware Horizon Client servers.
   1. On Android, goto Settings » Apps » Select "VMware Horizon Client" » click Storage » click "Clear Cache".
4. Check VMware Horizon Client app permissions. If any of these permissions required to use your device's features are disenabled, VMware Horizon Client might not work.
5. Uninstall and reinstall VMware Horizon Client. If nothing else has worked, completely uninstall VMware Horizon Client then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VMware Horizon Client not working

2. Fix VMware Horizon Client Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VMware Horizon Client be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VMware Horizon Client not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VMware Horizon Client may not be able to connect to the Internet when running in the background.