Published by Vital Source Technologies

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Why should I report an Issue with Discover Lens?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vital Source Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Discover Lens

1. Use Lens to download and access learning material on your Android phone or tablet.

2. Read your content online or offline and create notes and highlights to help you study. • Download content to your device for easy online or offline reading. • Simple, user-friendly navigation and a clean reading experience. • Select text to create notes or highlights from your mobile device. • Review flashcards to quiz yourself on key concepts. • Personalize font, font size, and background colors to make reading easier. • Listen to your books and learn on the go with Read Aloud. • Sync your bookmarks, current reading position, and all of your notes and highlights between your Android device, desktop and online Lens apps. • Discover Lens account and access to one or more pieces of Lens digital content.

Discover Lens Customer Insights

1. You can also use Google lens for translating words, shopping and even for selling things on the internet it's a fabulous tool and I can't live withoutDownloaded the app and I don't know how to add a note or flashcards, which the reason why I downloaded the app in my phone kind of a let down...It's an best app in the world for English translation yes.

2. Google lens is one of the coolest apps there is if you don't know something and you take a picture of it they tell you exactly what it is what it's worth.

Steps to Troubleshoot & Fix Discover Lens Issues

1. Fix Discover Lens Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Discover Lens: Restarting the app will resolve most errors.
  2. Update the Discover Lens App. Here is how:
    1. On Android goto PlayStore » Search for "Discover Lens" » Open Discover Lens » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Discover Lens » click "UPDATE".
  3. Clear Discover Lens app cache: Clearing cached data will force your app to retrieve the latest data directly from Discover Lens servers.
    1. On Android, goto Settings » Apps » Select "Discover Lens" » click Storage » click "Clear Cache".
  4. Check Discover Lens app permissions. If any of these permissions required to use your device's features are disenabled, Discover Lens might not work.
  5. Uninstall and reinstall Discover Lens. If nothing else has worked, completely uninstall Discover Lens then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Discover Lens not working


2. Fix Discover Lens Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Discover Lens be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Discover Lens not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Discover Lens may not be able to connect to the Internet when running in the background.

Reported Issues

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