Published by ALLEN CAREER INSTITUTE, KOTA

Report an issue with Allen e-Solutions.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Allen e-Solutions?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALLEN CAREER INSTITUTE, KOTA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Allen e-Solutions image 1 contact Allen e-Solutions image 2

Allen e-Solutions Customer Insights

1. This will make the app even more user friendly.Videos solutions are good but App has just became disgusting after some updates, the app directs to some vimeo which is just annoying , the interface of vimeo gives worse experience , there is no speed option of the video, in full screen ,we can't just pause the video and can't go some seconds back in full screen mode, my experince in this vimeo is just worst .

2. i want this issue to be solved asapThe day from which this app is redirecting to Vimeo app, all video solutions are taking longer time to load.

3. It is going to be more than one and half month but no response is there from the Allen technical support team.Great efforts Allen in these difficult times when offline coaching is not a safe way you as always had a plan for your students.

4. But 2 points i need to highlight: 1)Though the current app is good but adding so more features like two way direct communication to the teacher can be a more efficient and time saving thing.

5. Addition of one on one conversation from both the sides (student as well as teacher) would make the overall process more elaborated, lucid and compatible.The major issue that I'm facing is not being able to take screenshots of the solutions.

6. I mean sometimes the video solutions are long so instead of writing the full solution or watching the whole video I prefer looking at the solution but I cannot do that.

7. It is extremely disappointing that from the past two months I am trying to contact the technical team because I am not able to ask the doubts since it is showing that no faculty has been assigned to your batch but they are not helping me.

8. 2)This is regarding Test My Prep app please check the answers becuase a few of them seems to be incorrect.All the things are good, the teacher explains the doubts very well.

9. It would be better to remove the link to vimeo and restore the previous version.I am allen student and have seen many new changes done in the app.

10. But teachers take so much time to answer the question, even 2-3 days that is not good.

11. With vimeo we can't change the playback speed now.

Steps to Troubleshoot & Fix Allen e-Solutions Issues

1. Fix Allen e-Solutions Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Allen e-Solutions: Restarting the app will resolve most errors.
  2. Update the Allen e-Solutions App. Here is how:
    1. On Android goto PlayStore » Search for "Allen e-Solutions" » Open Allen e-Solutions » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Allen e-Solutions » click "UPDATE".
  3. Clear Allen e-Solutions app cache: Clearing cached data will force your app to retrieve the latest data directly from Allen e-Solutions servers.
    1. On Android, goto Settings » Apps » Select "Allen e-Solutions" » click Storage » click "Clear Cache".
  4. Check Allen e-Solutions app permissions. If any of these permissions required to use your device's features are disenabled, Allen e-Solutions might not work.
  5. Uninstall and reinstall Allen e-Solutions. If nothing else has worked, completely uninstall Allen e-Solutions then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Allen e-Solutions not working


2. Fix Allen e-Solutions Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Allen e-Solutions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Allen e-Solutions not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Allen e-Solutions may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I can't login in e solution app

    — by Patel Diya Pikesh bhai 2 years ago

  • I am my old smartphone which is use previously for allen e solution and after switching to new device I facing login problem
    It shows accounts is login with old device
    Please solve my problem fast

    — by Akshat singh 3 years ago

More from the developer