Published by Octagon Studio

Report an issue with Discovery #Mindblown.
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Why should I report an Issue with Discovery #Mindblown?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Octagon Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Discovery #Mindblown Customer Insights

1. Also I went to shark week it said find flat surface and tap to go underwater and I touched ok then it was full black I tapped like a 20 times but nothing happened so please do not waste your time playing this garbage game.Would not even allow me to create an account in "profile" under sign in or create new account!!! Kept saying "whoops"!!! Sorry if having this much trouble from start not worth it!! Had to uninstall which is disappointing because grandson was looking forward to having a good learning, fun experience!!App is not working at all! I am trying log in but after that i can't do nothig, and waiting for long, long time! Please do something with this to make your app better!Horrible App that not only doesn't work as expected, it's very frustrating.

2. If Discovery wants people to use this app creating an account needs to be more user friendly.seems like a great concept.

3. WHAT DOES THAT MEAN!!!!Downloaded and seems like it has good info but will not allow me to create a new account.

4. my son was very excited to try it out but we tried to set up an account and it kept freezing so we didnt get to set one up.

5. I have the discovery mind blown kit and it's 1000000 times better the this crappy appIt will not scan my card.it didn't even let me play.it would just say scan marker,scan ground.

6. I attempted to create an account for my son.

7. Can't create an account.

8. So we tried to use it without an account and nothing would load.

9. After completing several steps, up to entering my email, a message popped up saying the username wasn't available and the app froze.

10. I can't get anything to load after I set up an account.

11. The app randomly generated 10-12 user names that were already taken before it picked one that was available.

Steps to Troubleshoot & Fix Discovery #Mindblown Issues

1. Fix Discovery #Mindblown Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Discovery #Mindblown: Restarting the app will resolve most errors.
  2. Update the Discovery #Mindblown App. Here is how:
    1. On Android goto PlayStore » Search for "Discovery #Mindblown" » Open Discovery #Mindblown » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Discovery #Mindblown » click "UPDATE".
  3. Clear Discovery #Mindblown app cache: Clearing cached data will force your app to retrieve the latest data directly from Discovery #Mindblown servers.
    1. On Android, goto Settings » Apps » Select "Discovery #Mindblown" » click Storage » click "Clear Cache".
  4. Check Discovery #Mindblown app permissions. If any of these permissions required to use your device's features are disenabled, Discovery #Mindblown might not work.
  5. Uninstall and reinstall Discovery #Mindblown. If nothing else has worked, completely uninstall Discovery #Mindblown then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Discovery #Mindblown not working


2. Fix Discovery #Mindblown Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Discovery #Mindblown be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Discovery #Mindblown not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Discovery #Mindblown may not be able to connect to the Internet when running in the background.

Reported Issues