Published by Virtway on Dec 5, 2023

Report an issue with Virtway Events.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Virtway Events: B2B Metaverse?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Virtway to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Virtway Events: B2B Metaverse image 1 contact Virtway Events: B2B Metaverse image 2

About Virtway Events: B2B Metaverse

1. Whether you're planning a small corporate meeting, a captivating presentation, an onboarding or training session, a webinar with live streaming, a networking event, a conference, a career fair, a trade show exhibition, a product showroom, or a team-building event, Virtway Events has you covered.

2. Even after the event concludes, Virtway Events provides valuable participation data and key metrics for every participant and activity.

3. Experience the Future of Business Events with Virtway Events - the Ultimate B2B Metaverse Platform!

4. Welcome to Virtway Events, where we are transforming the way businesses meet, communicate, and engage.

5. Our fully immersive and interactive virtual events are revolutionizing the events industry, offering an unparalleled experience for both businesses and clients.

6. With Virtway Events, accessing our virtual 3D spaces is a breeze.

7. We believe in inclusivity, making Virtway Events accessible to anyone around the world.

8. Our versatile virtual scenarios can accommodate events of any size or type.

9. Prepare for a groundbreaking experience that closely replicates real-life events.

10. Gain access to a wide range of digital assets, including videos, presentations, live streaming, and document sharing, fostering engagement and interactivity.

11. Engage with the event using your personalized avatar, walk around, clap, chat, and ask questions in real-time.

Virtway Events Customer Insights

1. I lost money ... thanksGood Graphics it would be Awesome if was another Imvu But I guess its not 🤷 ♂️Enjoy setting up my Avatar and the 3D interaction is greatit's sad there is no zero or negative star option... this is how bad this app is...There's no ease in the process..patheticNot work in my android-x86Steals personal information.

2. It needs too much time to load.caused my phone to freeze for 5min and then reboot, wth is this garbage ?3 days of not being able to access an event.

3. It's interesting enough but consumed to much quota and there are too many errors in the application.

Steps to Troubleshoot & Fix Virtway Events Issues

1. Fix Virtway Events Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Virtway Events: Restarting the app will resolve most errors.
  2. Update the Virtway Events App. Here is how:
    1. On Android goto PlayStore » Search for "Virtway Events" » Open Virtway Events: B2B Metaverse » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virtway Events » click "UPDATE".
  3. Clear Virtway Events: B2B Metaverse app cache: Clearing cached data will force your app to retrieve the latest data directly from Virtway Events servers.
    1. On Android, goto Settings » Apps » Select "Virtway Events: B2B Metaverse" » click Storage » click "Clear Cache".
  4. Check Virtway Events app permissions. If any of these permissions required to use your device's features are disenabled, Virtway Events might not work.
  5. Uninstall and reinstall Virtway Events. If nothing else has worked, completely uninstall Virtway Events then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Virtway Events not working


2. Fix Virtway Events Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Virtway Events be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Virtway Events not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Virtway Events may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer