Published by VIPole LTD

Report an issue with VIPole Private Messenger.
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Why should I report an Issue with VIPole Private Messenger?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VIPole LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

VIPole Private Messenger Customer Insights

1. 👍The last active is bugging, yesterday it said a contact was last on at midnight on the 8th when it was six hours before midnight, the green tick is also not showing without a settings change by either party, other than that it's great.URGRNT PROBLEM: I CANT ABLE TO GET ANY NOTIFICATIONS OF MESSAGES OR CALLS ON VPOLE.

2. I wish Google play reads this message and help me refunding my money.Excellent app that allows for video calls, audio calls, audio msgs, text msgs, and it's the only app to my knowledge that actually allows you to block new contact requests, should you choose.It is nice App.

3. AS VOPLE IS BEST APP I HAVE EVER USED.I used it for 40 days,it was secure and have lot of options.But today morning onwards it's stopped working and showing couldn't not connect to server.Is that real server issues or any limitations for free users.Please revert me back..Can't actually delete your account.

4. But who wants to post their phone number? Even a Google voice number isn't something I want to share.

5. Now that Kik is out of the picture, I'm hoping this will be a good replacement...Actually far superior to Kik in many ways.i have their free acct in which i have deposited enough money to cover the costs of a call to landline.

6. I want to be able to post my contact info on a social profile and have instant IM capabilities regardless of what social media site it is.

7. 3/9/2021 Any updates planned? every file you send/receive gets stored within the app-Absolutely awful idea.have to go and manually delete everything, one at a time.

8. yet all my calls so far met with the recording "you do not have enough credit to dial this number".

9. Appreciate your workI've been looking for an app like this! I hate apps that use phone numbers as the primary way to link/find users.

10. I HAVE CHECKED ALL THE NOTIFICATION SETTINGS OF VPOLE APP, ALSO MOBILES NOTIFICATIONS SETTINGS, EVERYTHING SEEMS PERFECT.

11. Has one of those stupid match quiz things every time you try to sign into your account and it never works.

Steps to Troubleshoot & Fix VIPole Private Messenger Issues

1. Fix VIPole Private Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VIPole Private Messenger: Restarting the app will resolve most errors.
  2. Update the VIPole Private Messenger App. Here is how:
    1. On Android goto PlayStore » Search for "VIPole Private Messenger" » Open VIPole Private Messenger » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VIPole Private Messenger » click "UPDATE".
  3. Clear VIPole Private Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from VIPole Private Messenger servers.
    1. On Android, goto Settings » Apps » Select "VIPole Private Messenger" » click Storage » click "Clear Cache".
  4. Check VIPole Private Messenger app permissions. If any of these permissions required to use your device's features are disenabled, VIPole Private Messenger might not work.
  5. Uninstall and reinstall VIPole Private Messenger. If nothing else has worked, completely uninstall VIPole Private Messenger then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VIPole Private Messenger not working


2. Fix VIPole Private Messenger Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VIPole Private Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VIPole Private Messenger not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VIPole Private Messenger may not be able to connect to the Internet when running in the background.

Reported Issues