Contact Viewpoint Team Customer Service

Why should I report an Issue with Viewpoint Team™?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Viewpoint Construction Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can rarely get to the drawingsApp crashes when trying to upload photos.Works on my phone, no problem but used it on my tablet (samsung tab active) and now says no internet connection.

2. Crashes repeatedly when trying to open drawings, documents, or switch projectsKeeps crashing when opened.

3. Says no internet connection when all other apps and internet connections work fine.

4. Has been this way for weeks.Crashes a lot.

5. Done that for last week.

6. WorthlessWill not load.

1. Fix Viewpoint Team Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Viewpoint Team: Restarting the app will resolve most errors.
2. Update the Viewpoint Team App. Here is how:
   1. On Android goto PlayStore » Search for "Viewpoint Team" » Open Viewpoint Team™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Viewpoint Team » click "UPDATE".
3. Clear Viewpoint Team™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Viewpoint Team servers.
   1. On Android, goto Settings » Apps » Select "Viewpoint Team™" » click Storage » click "Clear Cache".
4. Check Viewpoint Team app permissions. If any of these permissions required to use your device's features are disenabled, Viewpoint Team might not work.
5. Uninstall and reinstall Viewpoint Team. If nothing else has worked, completely uninstall Viewpoint Team then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Viewpoint Team not working

2. Fix Viewpoint Team Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Viewpoint Team be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Viewpoint Team not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Viewpoint Team may not be able to connect to the Internet when running in the background.