Published by Trello, Inc. on Nov 19, 2024

contact Trello: Manage Team Projects Chat with our AI-based Trello Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Trello?



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Why chat with our AI Trello Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also, I wish the calendar would show all of my boards on one calendar or that I could pick and choose which boards to show on the calendar rather than only one board being visible.I really like Trello, and the app makes it easy to check on things when I'm not at the PC.

2. It would be helpful to me to have more separation between the check boxes and the text editing area.I really like Trello for keeping track of the many aspects of my rather busy life.

3. I'd like to have cards that I could repeat at specific durations (daily, weekly, monthly, etc) that I could check off each time it was completed to track it.

4. I think it would be fine to open the app when you select or edit a card, but being about to view and scroll through a list would be a huge plus.Great app, for the most part.

5. I'm hoping it gets fixed, because I would like to continue using the app.Great for personal projects but desperately needs a way to display lists vertically.

6. I'd like to have lists for planned features or groups of work laid out in advance, but not if i have to scroll horizontally theough all the them everytime i go to move something.

7. Nice and versatile, plenty of features, free, no ads, nice UI, and a truly amazing set of backgrounds for projects.

8. I only have a few issues: It would be nice to maybe see the names of tags attached to cards, without opening the cards.

9. I really wanted to stick to Google notes and I tried Microsoft's to do but Trello is the one for me because of what I'm tracking specifically is much better represented in the layout.

10. However, if I create multiple cards for the task, I can't keep track of when it was done.

11. I can access all my boards and lists from my phone, tablet, and laptop, and it syncs my progress across all devices.

Steps to Troubleshoot & Fix Trello Issues

1. Fix Trello Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Trello: Restarting the app will resolve most errors.
  2. Update the Trello App. Here is how:
    1. On Android goto PlayStore » Search for "Trello" » Open Trello: Manage Team Projects » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trello » click "UPDATE".
  3. Clear Trello: Manage Team Projects app cache: Clearing cached data will force your app to retrieve the latest data directly from Trello servers.
    1. On Android, goto Settings » Apps » Select "Trello: Manage Team Projects" » click Storage » click "Clear Cache".
  4. Check Trello app permissions. If any of these permissions required to use your device's features are disenabled, Trello might not work.
  5. Uninstall and reinstall Trello. If nothing else has worked, completely uninstall Trello then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Trello not working


2. Fix Trello Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Trello be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Trello not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Trello may not be able to connect to the Internet when running in the background.

Reported Issues

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