Published by V-cube, Inc.

Report an issue with V-CUBE Gate.
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Why should I report an Issue with V-CUBE Gate?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of V-cube, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

V-CUBE Gate Customer Insights

Steps to Troubleshoot & Fix V-CUBE Gate Issues

1. Fix V-CUBE Gate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart V-CUBE Gate: Restarting the app will resolve most errors.
  2. Update the V-CUBE Gate App. Here is how:
    1. On Android goto PlayStore » Search for "V-CUBE Gate" » Open V-CUBE Gate » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for V-CUBE Gate » click "UPDATE".
  3. Clear V-CUBE Gate app cache: Clearing cached data will force your app to retrieve the latest data directly from V-CUBE Gate servers.
    1. On Android, goto Settings » Apps » Select "V-CUBE Gate" » click Storage » click "Clear Cache".
  4. Check V-CUBE Gate app permissions. If any of these permissions required to use your device's features are disenabled, V-CUBE Gate might not work.
  5. Uninstall and reinstall V-CUBE Gate. If nothing else has worked, completely uninstall V-CUBE Gate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing V-CUBE Gate not working


2. Fix V-CUBE Gate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make V-CUBE Gate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to V-CUBE Gate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, V-CUBE Gate may not be able to connect to the Internet when running in the background.

Reported Issues

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