Contact Universal Orlando Resort Customer Service

Why should I report an Issue with Universal Orlando Resort?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NBCUniversal Media, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit!

2. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

3. Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have.

4. Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort.

5. Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

6. For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

7. Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations.

8. Plus, you can access additional features designed to ensure you have the smoothest visit possible.

9. Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

10. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

11. Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast.

1. I would love for the app to offer a green check to use for "did it/visited venue" in addition to just the red heart for favorite, so you have a working "To do list."The map and lists don't allow you to filter by park, so you are scrolling through and seeing rides that you don't have available.

2. You can get real time wait times, which is great, but very few show times were available on the app.

3. I'd prefer if the wait times were shown without clicking on the ride, just show the wait time not the icon.

4. I like the extras they sometimes include too, it's a very nice touch that brings me back to the park with a new purpose.The parks are great! This app needs significant improvements.

5. Ride wait times are also clunky to viewThe wait times are accurate, but ordering food is rough.

6. Being able to see wait times on rides, show times, and your location in relation to everything was great.

7. Also the fact that you could set notifications for when wait times dropped to a certain time and for when shows are starting was really helpful.

8. You can have a digital ticket on your phone, so why not your actual pass? I miss out on so much time because we swap vehicles and we don't always have both passes together.

9. The user interface could be better and I feel they could add features that could greatly enhance the park visit ESPECIALLY when your waiting on a line for 60 minutes.

10. Wait times weren't accurate to the ride signs.

11. The mobile ordering system failed for me at three different stations - and at the third station, the app said I didn't have any mobile orders.

1. Fix Universal Orlando Resort Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Universal Orlando Resort: Restarting the app will resolve most errors.
2. Update the Universal Orlando Resort App. Here is how:
   1. On Android goto PlayStore » Search for "Universal Orlando Resort" » Open Universal Orlando Resort » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Universal Orlando Resort » click "UPDATE".
3. Clear Universal Orlando Resort app cache: Clearing cached data will force your app to retrieve the latest data directly from Universal Orlando Resort servers.
   1. On Android, goto Settings » Apps » Select "Universal Orlando Resort" » click Storage » click "Clear Cache".
4. Check Universal Orlando Resort app permissions. If any of these permissions required to use your device's features are disenabled, Universal Orlando Resort might not work.
5. Uninstall and reinstall Universal Orlando Resort. If nothing else has worked, completely uninstall Universal Orlando Resort then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Universal Orlando Resort not working

2. Fix Universal Orlando Resort Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Universal Orlando Resort be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Universal Orlando Resort not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Universal Orlando Resort may not be able to connect to the Internet when running in the background.