Published by Palace Resorts SA de CV on Nov 11, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Palace Resorts SA de CV to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Le Blanc Spa Resorts

1. Located on the sun-kissed beaches of Cancun and Los Cabos, Le Blanc Spa Resort are sanctuaries designed to put you at ease from the moment you arrive.

2. The enhanced Le Blanc Spa Resort mobile application will lead you into an elevated experience of comfort & service.

3. You will be able to request room service with the touch of a button.

4. All the information you need for an unforgettable vacation will be available at your fingertips.

5. Schedule all your activities, book your spa services or reserve a table at world-class restaurants. *See schedule of daily activities and nightly shows at your hotel. *Organize all your activities with your very own agenda. *Reserve your spa services or a table at the restaurants.

Le Blanc Spa Resorts Customer Insights

1. Also, being able to view all restaurant availability on one screen would be tremendously easier than having to go to each restaurant individually.In Room Dining option will not load menu... just shows four blank boxes, plus choosing the Restaurants and Bars option minimizes the app every time and will not load.

2. Forced to work through Butlers for restaurant reservations when using an app would be easier for guests, but given how buggy this app is I can imagine what a nightmare that would end up being.Clunky. Pretends to make restaurant reservations but always says that it is not the right time in Cancun.

3. Very misleading.User friendly app making stay even more convenient! Lists the hours of weeks entertainment and each restaurant but does not allow reservations.

4. An improvement would be the ability to view restaurant, beach and spa reservations after they've been booked.

5. When you make restaurant reservations, they don't show up there.

6. Loved having the schedule without using personal calendar (I was intentionally ignoring) during my vacation.

7. When adding birthdays, for example, you have to scroll back through the calendar to find your birthdate rather than being able to enter it.

8. Cannot book spa or fitness activity from app but once it is booked at desk, the appointment will show on app calendar.

9. You can use the app to make dinner reservations but there are other availabilities that the app does not recognize if you go through a concierge.

10. Having a calendar that shows you to choose the year, month, and day would help too.

11. Plus all the resort information (map, calendar of events, services, etc).

Steps to Troubleshoot & Fix Le Blanc Spa Resorts Issues

1. Fix Le Blanc Spa Resorts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Le Blanc Spa Resorts: Restarting the app will resolve most errors.
  2. Update the Le Blanc Spa Resorts App. Here is how:
    1. On Android goto PlayStore » Search for "Le Blanc Spa Resorts" » Open Le Blanc Spa Resorts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Le Blanc Spa Resorts » click "UPDATE".
  3. Clear Le Blanc Spa Resorts app cache: Clearing cached data will force your app to retrieve the latest data directly from Le Blanc Spa Resorts servers.
    1. On Android, goto Settings » Apps » Select "Le Blanc Spa Resorts" » click Storage » click "Clear Cache".
  4. Check Le Blanc Spa Resorts app permissions. If any of these permissions required to use your device's features are disenabled, Le Blanc Spa Resorts might not work.
  5. Uninstall and reinstall Le Blanc Spa Resorts. If nothing else has worked, completely uninstall Le Blanc Spa Resorts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Le Blanc Spa Resorts not working


2. Fix Le Blanc Spa Resorts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Le Blanc Spa Resorts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Le Blanc Spa Resorts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Le Blanc Spa Resorts may not be able to connect to the Internet when running in the background.

Reported Issues

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