Contact Universal Studios Singapore Customer Service

Why should I report an Issue with Universal Studios Singapore™ T?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Resorts World Sentosa to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Check out the latest wait times, access the map of the park, and so much more. It’s free to download. • Find ride wait times, show times and dining venue hours. • Use filters to find and sort by rides, shows, dining and shopping. • Add to your My Favourites list by marking your top rides, attractions and more with a heart. • Get accurate wait times for all your favourite rides and attractions in one place. • We’ll keep you up to date on the latest promotions with the app’s Park Notifications feature. • Find out about special offers and special events.

2. Plus, enjoy free WiFi within Universal Studios Singapore.

1. It is very hot today and with no medical/security personnel around, it's just an accident waiting to happen..This was the most pointless app possible, it continually came up with a connection error, asking me to connect the Internet, I was both on my mobile data and the parks free WiFi and would not work!This app is bull$#!†.

2. Well, if this review gets submitted, it means my internet is working fine and it's the app that don't work.Internet connection error.

3. I am really sad that we can't get a better operator on our small island.Very useful! Tells you exactly what time the shows are and the waiting times for each ride.

4. I did the transformer adventure ride as a new recruiter a beautiful story line.

5. It claimed that a ride had a 15 minute wait but when we got to the entrance of the ride the sign said "30 minute wait".

6. Also when a ride was broken down and temporarily closed, the App did not say so and claimed the ride was still open.

7. We spent 2 hrs in line at the Transformer ride.

8. Thank you.App keeps saying I don't have an internet connection.

9. I also enjoy the Mummy rolacoster ride was mind blowing.

10. In 2021, at the time when digitization means everything, this app behind those of other theme park.

11. Also, no sitting area in all ride/show line on the whole park.

1. Fix Universal Studios Singapore Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Universal Studios Singapore: Restarting the app will resolve most errors.
2. Update the Universal Studios Singapore App. Here is how:
   1. On Android goto PlayStore » Search for "Universal Studios Singapore" » Open Universal Studios Singapore™ T » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Universal Studios Singapore » click "UPDATE".
3. Clear Universal Studios Singapore™ T app cache: Clearing cached data will force your app to retrieve the latest data directly from Universal Studios Singapore servers.
   1. On Android, goto Settings » Apps » Select "Universal Studios Singapore™ T" » click Storage » click "Clear Cache".
4. Check Universal Studios Singapore app permissions. If any of these permissions required to use your device's features are disenabled, Universal Studios Singapore might not work.
5. Uninstall and reinstall Universal Studios Singapore. If nothing else has worked, completely uninstall Universal Studios Singapore then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Universal Studios Singapore not working

2. Fix Universal Studios Singapore Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Universal Studios Singapore be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Universal Studios Singapore not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Universal Studios Singapore may not be able to connect to the Internet when running in the background.