Contact Universal Studios Hollywood Customer Service

Why should I report an Issue with Universal Studios Hollywood?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NBCUniversal Media, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Join a Virtual Line: Use Virtual Line Access to choose a return time and save your spot in line at select attractions throughout Universal Studios Hollywood.

2. Unlock More Interactive Play: With your Power-Up BandTM and the Universal Studios Hollywood App, you can track your score as you complete Key Challenges, defeat Bowser Jr. , collect digital coins, and more throughout SUPER NINTENDO WORLD™.

3. Access Your Universal Studios Hollywood Wallet: Link your tickets and add a payment method to ensure an even more seamless visit!

4. Dine On Your Time: Make dining reservations at select locations within Universal CityWalk at Universal Studios Hollywood.

5. Whether you’re planning your visit or already in the middle of the best day in L. A. , the Universal Studios Hollywood App is the ultimate must-have.

6. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

7. Get all of this and more in the palm of your hand with the Universal Studios Hollywood App.

8. For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

9. Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can now order ahead at select locations.

10. Plus, you can access additional features designed to ensure you have the smoothest visit possible.

11. Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

1. Line info and map seem okay, actually interaction is hit-or-miss.The Amusement park application is an outstanding device for Universal Studios Hollywood followers! It has all the details a fan can desire, consisting of wait times for preferred attractions, map areas, as well as much more.

2. It's a must-have for Universal Studios Hollywood fans!The new Super Nintendo World portion has some bugs.

3. Most of the app works perfectly fine, everything was easy to use, but the Super Nintendo World part has a few bugs.

4. Can you please fix this bug?Super Nintendo World part doesn't work 100%.

5. I tried adding a second band and it broke the first account so bad it won't even load the Mario world portion.

6. I understand it's fairly new feature but not a great first experience.The timings are inaccurate but the app works well enough, would be nice if it showed meetups on the map as well.The app has not been working for the past 2-3 weeks.

7. So I created a new account and I can't re-add the band because it says that name is taken but I changed the name to something no one would have and still says name is taken.

8. What a hassle, when it was supposed to make things easier.The app works okay but it force closes when going to purchase tickets.

9. It's 2023, and you can't get a mobile app to work properly? Get your act together!Some functionality doesn't work, or doesn't seem to work.

10. Every time I try to buy a pass the app closes and says "something went wrong".

11. When I punched every block, and I know that because none of the block locations on the map are grayed out, and it never gave me the stamp for punching every block.

1. Fix Universal Studios Hollywood Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Universal Studios Hollywood: Restarting the app will resolve most errors.
2. Update the Universal Studios Hollywood App. Here is how:
   1. On Android goto PlayStore » Search for "Universal Studios Hollywood" » Open Universal Studios Hollywood » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Universal Studios Hollywood » click "UPDATE".
3. Clear Universal Studios Hollywood app cache: Clearing cached data will force your app to retrieve the latest data directly from Universal Studios Hollywood servers.
   1. On Android, goto Settings » Apps » Select "Universal Studios Hollywood" » click Storage » click "Clear Cache".
4. Check Universal Studios Hollywood app permissions. If any of these permissions required to use your device's features are disenabled, Universal Studios Hollywood might not work.
5. Uninstall and reinstall Universal Studios Hollywood. If nothing else has worked, completely uninstall Universal Studios Hollywood then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Universal Studios Hollywood not working

2. Fix Universal Studios Hollywood Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Universal Studios Hollywood be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Universal Studios Hollywood not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Universal Studios Hollywood may not be able to connect to the Internet when running in the background.