Contact Lapse It • Time Lapse • Pro Customer Service

Why should I report an Issue with Lapse It • Time Lapse • Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Interactive Universe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I love the way it works, it first captures the images as individual photos and then it lets you compile to a video file at any time, so if phone dies for whathever reason you can still recover the project from the captured files to finnaly make the video, you also have the time to apply filters, change framerate and more.

2. Also when I tried to time lapse a 12 min video it made the app crash halfway through 4 times and then it wouldn't allow me to even check what the half video looked like because it crashed every time I tried to click on Gallery.

3. This app has tons of settings that can be daunting but if you want control, this is great.**UPDATE** BUG ERROR FIX 07/2021 Update: How to fix it not showing up as a file, anywhere and able to play video: TURN OFF "RENDER IN 'AWESOME ENGINE'" ENABLE 'COMPATIBILITY MODE' That's it.

4. I was looking for a time lapse app to record clouds and this is perfect! My favorite part is that, unlike the S10's hyperlapse, you can lock the auto-exposure and auto-white balance, which is great for sunsets, dark clouds, etc.

5. It's fine for short sessions, but I can't recommend it for anything that will last weeks.I love it! Combined with the power of my Google Pixel XL 3 and this app, beautiful time lapse.

6. :/ Lapse It is great at exactly what it was made to do: produce time lapse videos that you can speed up.

7. use it for awesome tipelases as well as editing video and adding sound to my S9+ super slo mo mode.Installed the reg version.Didn't offer the ability to make a time-lapse out of pictures.

8. Anyways, great app, I love it! I would defiantly purchase again.I have a Galaxy S10+ and had some problems with its hyperlapse function auto adjusting the brightness.

9. Wanted a refund but even that option is gone now....using Tmobiles Note 8, background mode with the screen turned off for projects and rendering works well.

10. Highly recommended!Edit: new music addition is kind of glitchy and hangs up usually resulting in an infinite wait time and no render completing.

11. I would like to use this to take long time lapses of plants growing, but it simply will not stay capturing, regardless of settings.

1. Fix Lapse It • Time Lapse • Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lapse It • Time Lapse • Pro: Restarting the app will resolve most errors.
2. Update the Lapse It • Time Lapse • Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Lapse It • Time Lapse • Pro" » Open Lapse It • Time Lapse • Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lapse It • Time Lapse • Pro » click "UPDATE".
3. Clear Lapse It • Time Lapse • Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Lapse It • Time Lapse • Pro servers.
   1. On Android, goto Settings » Apps » Select "Lapse It • Time Lapse • Pro" » click Storage » click "Clear Cache".
4. Check Lapse It • Time Lapse • Pro app permissions. If any of these permissions required to use your device's features are disenabled, Lapse It • Time Lapse • Pro might not work.
5. Uninstall and reinstall Lapse It • Time Lapse • Pro. If nothing else has worked, completely uninstall Lapse It • Time Lapse • Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lapse It • Time Lapse • Pro not working

2. Fix Lapse It • Time Lapse • Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lapse It • Time Lapse • Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lapse It • Time Lapse • Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lapse It • Time Lapse • Pro may not be able to connect to the Internet when running in the background.