Published by Bolandia Creative Inc

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Why should I report an Issue with Life Lapse: Stop Motion Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bolandia Creative Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Life Lapse: Stop Motion Video image 1 contact Life Lapse: Stop Motion Video image 2

Life Lapse Customer Insights

1. Firstly, I forgot to switch from "mini video clips" to "stop motion photos"; " No problem", I though, "I didn't move the camera in that time, so it will look fine".

2. I really hope this app gets better and better! Good luck guys! Keep it up!I've just started using the app, made my first video and love it, can't wait to make more! But the app isn't allowing me to download what I've made.

3. Either make it the button more accessible or implement it if it isn't there.Excruciatingly Slow & involved Rendering! On the face of ita good app, but Video rendering cqn take 40 mins, during which time the app has to be open on the screen! Unbelievable.

4. I even upgraded to Pro but still wasn't able to export.I spent 45 minutes creating a stop motion video, or so I thought.

5. *** I spent a lot of time creating a video for my Boutique and keep getting an error when I try to export it.

6. My 97 frames should form a 1 min and 37 second stop motion, BUT the app displays the first frame ONLY for that entire duration.

7. I also would like it if you could upload your videos to apps like YouTube.Cool app in theory, but it's really limited without the ability to adjust the speed of your animation when it's complete.

8. It's a shame as I really like the interface of the appFinally an app that does it and works! I'd like to know if I can choose the video quality when exporting.

9. For example, if you shoot 60 frames your video will be one minute long, when it would likely look best at around 6 seconds.

10. I made a super short animation with around 20 frames and when I watched it, each frame was shown for around a second.

11. But a couple features that I really am hoping that are added, are things in editing that make it possible to add text into clips, because I don't like using my voice.

Steps to Troubleshoot & Fix Life Lapse Issues

1. Fix Life Lapse Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Life Lapse: Restarting the app will resolve most errors.
  2. Update the Life Lapse App. Here is how:
    1. On Android goto PlayStore » Search for "Life Lapse" » Open Life Lapse: Stop Motion Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Life Lapse » click "UPDATE".
  3. Clear Life Lapse: Stop Motion Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Life Lapse servers.
    1. On Android, goto Settings » Apps » Select "Life Lapse: Stop Motion Video" » click Storage » click "Clear Cache".
  4. Check Life Lapse app permissions. If any of these permissions required to use your device's features are disenabled, Life Lapse might not work.
  5. Uninstall and reinstall Life Lapse. If nothing else has worked, completely uninstall Life Lapse then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Life Lapse not working


2. Fix Life Lapse Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Life Lapse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Life Lapse not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Life Lapse may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I wish to cancel the life lapse app. I signed up to it for the 7 day free trial. I deleted the life lapse app altogether as it wasn't working for me so i can't go into its settings in the app.
    But I went into settings in my iphone and went into subscriptions. I can see that I 'purchased' life lapse on june 2nd, order number is R815JB38SFF and seller is JF489663GA.
    It says that currently I don't have any subscriptions so there isn't an option to 'cancel a subscription' or to switch off 'automatic renewals'. I 'm on the 7 day trial and today is June 9th so does that mean tomorrow it might automatically subscribe me?
    now that you have my order no and seller no can you please stop any charge?

    — by Laura Gallagher 3 years ago

  • Hi! I was billed on 05/04/21 53.49$ For the Life Lapse subscription. I had tried canceling and went through the steps online, but it wasn’t letting me. I was just billed, and figured the sooner the better to ask for a refund! Hope to hear back soon, thanks!

    — by Faith Pence 3 years ago