Contact Micromedex Drug Reference Customer Service

Why should I report an Issue with Micromedex Drug Reference?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobile Micromedex to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Micromedex Drug Reference provides clinical care professionals with on-the-go access to the industry’s most trusted drug information, when and where it’s needed most.

2. Access the evidence-based content you rely on in your Merative Micromedex online solution, anytime, anywhere, via your Android device.

3. Users will find peace of mind knowing the content is backed by the same thorough, unbiased editorial process as all Merative Micromedex solutions.

4. Access to Micromedex Drug Reference requires a password. 1.

5. Login to Merative Micromedex through your online subscription. 2.

6. Once content is downloaded or updated an internet connection is not required, allowing for access at anytime from anywhere.

7. Refer to the detailed downloading instructions, which include your password for activating the mobile app at no charge.

8. Click on the “Mobile Application Access” link near the top of the application. 3.

9. The app is part of the Micromedex Medication Management apps bundle, which includes Micromedex Drug Interactions and Micromedex IV Compatability The trio is an excellent solution to your on-the-go medication management needs.

1. I was directed to the IBM support, then got an enmail they can't help me.Edit: it works again!!! "Unable to download content" tried rebooting the phone, using different wifi available, and always the same error.

2. It's quite annoying.Same issue everyone else seems to be having: when I go to open the app I receive the message "Unable to download content please check your device." I have restarted the app and my phone, as well as uninstalling and reinstalling the app with no success.

3. I paid and then it told me to log in, I log in and it says I have to renew my subscription, I click continue and Google play pops up and says I already own this item, and then IBM says Error and exits the app... If I click on get help nothing ever loads.

4. When I went to renew this year I paid twice and it is still unable to download content.

5. Micromedex's other apps work just fine.Works great - until you have to renew.

6. Its still telling me that I have to pay to renew my subscription and now I'm unable to get a refund from Google and there's no one to contact via the app.Just like everyone else I am unable to renew.

7. I kept getting an error message that content could not be downloaded, I made the mistake of uninstalling and reinstalling the app.

8. App was great prior, I used to be able to enter my new code to renew.

9. Keep getting infuriating messages about not being able to download updates etc.

10. Anyone actually practicing in a healthcare field will eventually be disappointed.I just had to renew my subscription.

11. The app is awesome and I know it's probably just a bug, I used to have them rated 5 stars but they legit took my money and I have no way of contacting them for a refund so I hope they see this review.

1. Fix Micromedex Drug Reference Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Micromedex Drug Reference: Restarting the app will resolve most errors.
2. Update the Micromedex Drug Reference App. Here is how:
   1. On Android goto PlayStore » Search for "Micromedex Drug Reference" » Open Micromedex Drug Reference » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Micromedex Drug Reference » click "UPDATE".
3. Clear Micromedex Drug Reference app cache: Clearing cached data will force your app to retrieve the latest data directly from Micromedex Drug Reference servers.
   1. On Android, goto Settings » Apps » Select "Micromedex Drug Reference" » click Storage » click "Clear Cache".
4. Check Micromedex Drug Reference app permissions. If any of these permissions required to use your device's features are disenabled, Micromedex Drug Reference might not work.
5. Uninstall and reinstall Micromedex Drug Reference. If nothing else has worked, completely uninstall Micromedex Drug Reference then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Micromedex Drug Reference not working

2. Fix Micromedex Drug Reference Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Micromedex Drug Reference be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Micromedex Drug Reference not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Micromedex Drug Reference may not be able to connect to the Internet when running in the background.