Contact NorthStar.app Customer Service

Why should I report an Issue with NorthStar.app?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Trailhead Logistics to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The NorthStar mobile application allows a driver to select a designated trip, see the stops, get driving directions for each stop, check in and out, and fill out surveys for various activities.

1. Fix NorthStar.app Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NorthStar.app: Restarting the app will resolve most errors.
2. Update the NorthStar.app App. Here is how:
   1. On Android goto PlayStore » Search for "NorthStar.app" » Open NorthStar.app » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NorthStar.app » click "UPDATE".
3. Clear NorthStar.app app cache: Clearing cached data will force your app to retrieve the latest data directly from NorthStar.app servers.
   1. On Android, goto Settings » Apps » Select "NorthStar.app" » click Storage » click "Clear Cache".
4. Check NorthStar.app app permissions. If any of these permissions required to use your device's features are disenabled, NorthStar.app might not work.
5. Uninstall and reinstall NorthStar.app. If nothing else has worked, completely uninstall NorthStar.app then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NorthStar.app not working

2. Fix NorthStar.app Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NorthStar.app be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NorthStar.app not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NorthStar.app may not be able to connect to the Internet when running in the background.