Published by Total Life Changes, LLC on Sep 9, 2024

Report an issue with My TLC App.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with My TLC App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Total Life Changes, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact My TLC App image 1 contact My TLC App image 2

About My TLC App

1. Shareable Content: Impactful, ready-to-use content accompanied by full-customizable, professionally-written messages that you can share with prospects by entering their contact information manually or selecting them from your address book.

2. Email/Push Alerts: Automated email and push alerts notify you when a video you shared is watched, a website link you shared is visited, or an event invitation you sent is accepted.

3. Share powerful content--including videos, images, audio files, and PDFs--with associates, family, and friends using an easy-to-use, state-of-the-art interface.

4. Contact Management System: A complete Contact Management System (CMS) allows you to track the recruiting status of your prospects.

5. View Content: View videos, PDFs, and other content directly from the app as well as use the app to show videos and PDFs to prospects.

6. Prospect History: A complete history of all your activity with each prospect is available so you can see exactly which content you have sent to each prospect, whether the prospect has viewed the content, and how much of the content your prospect has viewed.

7. Share content via email, text message, or using any major chat app.

8. My TLC App allows users to quickly connect with prospects using the latest technology & communications tools.

9. Automated Reminder System: A powerful, automated reminder system allows you to schedule email and push alerts that remind you to follow up with prospects--so you never forget to do so.

My TLC App Customer Insights

1. Is that other feature gone for good or should i reinstall? Please help.In the begining when I first became a member this app worked now when I was notified that i still had sample credits available it continues to tell me invalid id or password even when I uninstall and reinstall the app so frustrating.I also email the company and told them of my complaint, I yet continue receive a response via text that I have credits but nothing is being done to fix the issue of me logging in to use the sample credits.My tool to work everyday, everywhere anytime, I managed my company in this app is amazing easy to send samples to my customers and track them, also to follow up with them with a sampler email design in my finger tips to just click in 2 seconds to follow up with customers.

2. I am very disappointed because my points to send samed to customers are in that app.I mostly love the app its super helpful but what happened to being able to send samples to someone where they pay the shipping? Its only showing me the option to send samples that i pay for with credits.

3. I love Total life change but want us to improve our app.I 've tried to access the contents of this 5in5 app since Jan 15, I keep getting an error message regarding my log in credentials.

4. Then you contact customer service and they tell you to refuse the order in order to get your credits back.

5. What else can you ask? They think in everything for you? I LOVE TLC!!!Entirely too many glitches with app but the app is remarkable once you get in the information is endless but please work on the glitches & the constant error signs when logging in.

6. Please explain how I can refuse a order that goes to a potential client? I asked both customer service reps and got no response.

7. When you send a sample, it will sometimes double and triple the order.

8. You can send out samples to new customers from here.

9. There is an issue with the app that causes my orders to be duplicated and has caused a negative balance on my account with my credits.

10. Started off using the app and everything was running smoothly but now the app takes a long time to load sometimes and I have been sending samples via the 5 in 5 app.

11. Now when we can order samples from here that would be everything I prospecting.

Steps to Troubleshoot & Fix My TLC App Issues

1. Fix My TLC App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My TLC App: Restarting the app will resolve most errors.
  2. Update the My TLC App App. Here is how:
    1. On Android goto PlayStore » Search for "My TLC App" » Open My TLC App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My TLC App » click "UPDATE".
  3. Clear My TLC App app cache: Clearing cached data will force your app to retrieve the latest data directly from My TLC App servers.
    1. On Android, goto Settings » Apps » Select "My TLC App" » click Storage » click "Clear Cache".
  4. Check My TLC App app permissions. If any of these permissions required to use your device's features are disenabled, My TLC App might not work.
  5. Uninstall and reinstall My TLC App. If nothing else has worked, completely uninstall My TLC App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My TLC App not working


2. Fix My TLC App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My TLC App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My TLC App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My TLC App may not be able to connect to the Internet when running in the background.

Reported Issues