Contact Async Comms Customer Service

Why should I report an Issue with Async Comms?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Threads to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You won't lose track of what was decided: Decisions are highlighted and documented for posterity, creating a knowledge repository for all existing and future employees to reference.

2. You won't annoy people: A thread separates having access to information and being notified about it.

3. Use Threads to discuss and make decisions on projects you’re working on with your team.

4. Threads is designed to keep everyone in the loop while scaling elegantly as your team grows.

5. Gain full context by reading from top to bottom and chime in on comments, creating a nested sub-discussion.

6. You can't be interrupted: The platform allows all contributors to provide their two-cents without anyone interjecting or throwing off the flow of the conversation.

7. You can't be late: Never feel left out, even if you come to a thread after others have contributed.

8. If you comment on a thread, it will only notify those who have also joined in on the discussion.

9. While everyone in the space can see the thread, we make sure not to over-notify.

10. Download the app to start collaborating with your team.

1. Android app login flow doesn't work at all for me, and the website just redirects to the app store when i uninstall it!Not able to register at all, email for registration link doesn't work after many attempts.

2. It says next steps are sent to the email, I thought it was confirmation link or something, but it's all about thanking me for joining Threads though I haven't joined them yet.Way better than Instagrams version.

3. Has replaced many emails I used to send.Between it being a Facebook app and not ever receiving the registration email, I'm deleting this POS and never looking back.App performance is very poor crashing very often.

4. Why this type of login can't we opt the normal login or register method.

5. I use it for all of my asynchronous communication needs.We use threads at work and the web app is fine.

6. App redirects to website, which redirects to the app download.Amazing productivity tool.

7. Tried several attempts but Log in email never came.

8. Web app is fine (when it isn't bugging you to install the desktop app).

9. Complete time waste.Could never register.

10. What's wrong with good old ways of registering? Going to delete the app now.

11. God awful.Can't even register.

1. Fix Async Comms Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Async Comms: Restarting the app will resolve most errors.
2. Update the Async Comms App. Here is how:
   1. On Android goto PlayStore » Search for "Async Comms" » Open Async Comms » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Async Comms » click "UPDATE".
3. Clear Async Comms app cache: Clearing cached data will force your app to retrieve the latest data directly from Async Comms servers.
   1. On Android, goto Settings » Apps » Select "Async Comms" » click Storage » click "Clear Cache".
4. Check Async Comms app permissions. If any of these permissions required to use your device's features are disenabled, Async Comms might not work.
5. Uninstall and reinstall Async Comms. If nothing else has worked, completely uninstall Async Comms then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Async Comms not working

2. Fix Async Comms Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Async Comms be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Async Comms not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Async Comms may not be able to connect to the Internet when running in the background.