Contact Heart Radio App Customer Service

Why should I report an Issue with Heart Radio App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Global Media & Entertainment to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I really love this app and the content of it! The only unfortunate thing is that the interface doesn't adapt to the main theme of the notification bar, it's always blue and not black or white depending on my dark mode settings, again, the app is cool, it just needs a bit of UI work to make it accessible and sleek! I understand that it needs some work, but good luck with it! 3 stars for now!I actually have quite a good experience with this app! Just one small problem.. Most of the time, the music playing doesn't update at all.Amazing app! Love listening to heart.

2. It's very frustrating to keep stopping my morning routine to keep unlocking my phone and restarting the app.I would guarantee this heart ❤️ branded version of global player is far more better than the original global player - I agree with everyone else who have 5 stars 🤩 Update 07/04/2023: I am now using this app as a backup as I have now got a proper 📻 radio - a little personal one which I can take anywhere with me wherever I go 😉 ThanksUsed to play all the time,now it keeps cutting out...please sort it out as its no good having the app if it doesn't function properly.

3. Right at my finger tips when I want to listen.I love music, it keeps me going throughout the day and you need the fun element on radio The duo's of Amanda Holden & Jamie Theakston, and JK & Kelly Brook are priceless! I cannot believe how much prize money is given away.

4. I just need a little more variety in music and artists please.I love listening to heart, it's the perfect background noise station! But there are a few glitches in this app that bring it down.

5. Help...This app used to be awsome for when driving because with just one press of a button and you were listening to your favourite heart station.

6. If you want the music to turn off you have to press the music stop button.

7. The only way to to turn it off is to reopen the app all over again and press the music stop button.

8. Just want to know what's turning the music off during the night? My router doesn't have any timers set.

9. If you press the phones back button the app totally closes down but still plays music.

10. Will be deleting as I mainly use in car via my BluetoothI used to love this app and would have it playing every morning while I'm getting ready for work.

11. Heart play too many adverts as it is without adding a video advert to watch before you can listen.

1. Fix Heart Radio App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Heart Radio App: Restarting the app will resolve most errors.
2. Update the Heart Radio App App. Here is how:
   1. On Android goto PlayStore » Search for "Heart Radio App" » Open Heart Radio App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heart Radio App » click "UPDATE".
3. Clear Heart Radio App app cache: Clearing cached data will force your app to retrieve the latest data directly from Heart Radio App servers.
   1. On Android, goto Settings » Apps » Select "Heart Radio App" » click Storage » click "Clear Cache".
4. Check Heart Radio App app permissions. If any of these permissions required to use your device's features are disenabled, Heart Radio App might not work.
5. Uninstall and reinstall Heart Radio App. If nothing else has worked, completely uninstall Heart Radio App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Heart Radio App not working

2. Fix Heart Radio App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Heart Radio App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Heart Radio App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Heart Radio App may not be able to connect to the Internet when running in the background.