Contact iHeart Customer Service

Why should I report an Issue with iHeart: Music, Radio, Podcasts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iHeartMedia, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It would be 5 star if they fixed it.I use to love this app cause I could listen to my favorite radio show while doing other things on my phone such as playing games.

2. A lot of times I have to force stop and restart the app for it to let me select the episode I want.Welcome to hands down the most difficult to use, overly cluttered interface music player there is.

3. Now, lately the app cuts out and stops while I'm doing something else and when I go back to this app to press play again, it makes me again listen yo a 30 second commercial.

4. I cannot cancel my subscription through the Google Play Store because the trial hasn't ended and I haven't been hit with a recurring charge yet.

5. It would be different if it was at least the same genre that I always listen to based on my play lists, but the music style couldn't be any more opposite than what I always play.

6. I was trying to select a podcast when an ad popped up right where I was trying to press, and with no additional verification I was enrolled in ALL ACCESS.

7. There's room to improve, but still good.App used to be great, but now, I can't listen for more than about 3 minutes at a time until it cuts out (usually earlier).

8. However something is very wrong as all my other apps work fine! It does not matter if I switch from wi fi or mobile data.Decent app but my least favorite app for podcasts.

9. 😆 I only use it because my GF likes one playlist.Iheart radio is a great app until its not! The last 2 months the app has become glitchy and cuts out during radio broadcasts that I use for news, sports etc.

10. Recently I have noticed that really bothers me is when I plug it into my car to listen, it will start playing music from a random artist I have never listened to nor even heard of before.

11. Every time I skip ahead and press the button too quickly it starts the entire podcast from the beginning with no way to resume and no way to know where you left off.

1. Fix iHeart Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iHeart: Restarting the app will resolve most errors.
2. Update the iHeart App. Here is how:
   1. On Android goto PlayStore » Search for "iHeart" » Open iHeart: Music, Radio, Podcasts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iHeart » click "UPDATE".
3. Clear iHeart: Music, Radio, Podcasts app cache: Clearing cached data will force your app to retrieve the latest data directly from iHeart servers.
   1. On Android, goto Settings » Apps » Select "iHeart: Music, Radio, Podcasts" » click Storage » click "Clear Cache".
4. Check iHeart app permissions. If any of these permissions required to use your device's features are disenabled, iHeart might not work.
5. Uninstall and reinstall iHeart. If nothing else has worked, completely uninstall iHeart then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iHeart not working

2. Fix iHeart Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iHeart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iHeart not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iHeart may not be able to connect to the Internet when running in the background.