Contact hearthis.at Customer Service

Why should I report an Issue with hearthis.at?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of hearthis.at official to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. if i drop an album i want it isolated from the rest of my songs but this is 5 stars for me guys please keep upI am unable to sign in to my account... The app just keeps giving me the "wrong password" error everytime I try signing in.... I have tried re-installing the app severally but nothing changes.

2. After spending much time building my music home on HearThis, I attempted to listen to the 45 minutes of songs in my set on the android app.

3. It repeats the songs rather than shuffling, Secondly, sometimes it seems that the player gets stuck after finishing a song, and it won't play the following music for some time.

4. But as previous users have pointed out, the app freezes if the music is paused for too long, so if you drive to a place, then stop go shopping and come back you can't use hear this anymore because the app is completely frozen up.

5. I like having the notification while the music is playing, but when I stop the music and even force close the app the notification shouldn't pop up out of nowhere.

6. So there are a ton of issues that need to be fixed for this to be a good app that's not just beloe average.Whatever set I am listening to after 15/20 mins it jumps to the next track.

7. You can also share a link to download your music to other platforms and there's streaming and commenting while offline.

8. Sometimes when I try to close the app and the notification which shows the track playing and skip pause features it won't close.

9. After multiple tries with error messages claiming no music existed, I gave up.

10. The app constantly forgets the track I played, so I need to search again for the track and try to skip manually to the approximate last playback position.

11. It has some good music that listen to regularly.

1. Fix hearthis.at Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart hearthis.at: Restarting the app will resolve most errors.
2. Update the hearthis.at App. Here is how:
   1. On Android goto PlayStore » Search for "hearthis.at" » Open hearthis.at » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for hearthis.at » click "UPDATE".
3. Clear hearthis.at app cache: Clearing cached data will force your app to retrieve the latest data directly from hearthis.at servers.
   1. On Android, goto Settings » Apps » Select "hearthis.at" » click Storage » click "Clear Cache".
4. Check hearthis.at app permissions. If any of these permissions required to use your device's features are disenabled, hearthis.at might not work.
5. Uninstall and reinstall hearthis.at. If nothing else has worked, completely uninstall hearthis.at then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing hearthis.at not working

2. Fix hearthis.at Server issues & Internet Connection

1. Check network connection: An unstable Internet will make hearthis.at be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to hearthis.at not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, hearthis.at may not be able to connect to the Internet when running in the background.